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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
4,704 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 4,704 reviews

November 05, 2023

They did a good work but I noticed my keychain is missing. My daughters bought it for me so it’s more of a sentimental thing. More

by josepharmijo120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Joseph, we appreciate you sharing your feedback with us. We understand how important something like this is, so please know we are working to locate the keychain. Please contact us at your earliest convenience so we can discuss this situation in more detail. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Nov 07, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2023

Quick and great service for an oil change and tire rotation, will be back again More

by BRUNO.RYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Bruno, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

My service advisor Taylor is very efficient and well versed in Cadillac service and does an excellent job More

by JSCOTTLANCASTER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 07, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Taylor does for James Wood Buick GMC Denton and our customers. Hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

I had a serious problem with my convertible collecting rainwater inside the car with the top on and windows up. They were able to find the issues and fix them. I'm very grateful for their dedication, expe More

by jbsmith59175
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Repair took way too long. I gave specific details and the part needed (a simple thermostat) was not inst9ck and could not be located in a day. I had to waste two days trying t More

by ROSSGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Ross. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Service is always good here. No problems at all. Time was reasonable. Communication was wonderful. More

by JHOWARD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

From arrival to when I left I didn’t feel I was taken seriously regarding the issues with my vehicle More

by familiacastro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

James Wood AutoPark responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Very helpful, very friendly and very professional! ! Was able to find the perfect car for me that no one else could do. More

by apalma8824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don in finance
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Nov 07, 2023 -

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

November 04, 2023

Parts were not available on hand. The adviser was rude and not all the things that needed repaired were not repaired and not communicated in a timely fashion. I would not recommend th More

by MCALLAWAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

James Wood AutoPark responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you toward a resolution. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

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