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James Wood AutoPark - Service Center
Denton, TX
2,782 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,782 Reviews of James Wood AutoPark - Service Center
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July 11, 2025
I received great service, and the waiting area was clean and comfortable. Will use this location again next time and comfortable. Will use this location again next time More
by david-powell
Verified CustomerEmployees Worked With
July 11, 2025
The mechanic failed to reset the DIC after changing the oil and other fluids. I will be calling tomorrow to find out how to reset those data so I know my oil life. I was blessed to be given a Woods/Cadill oil and other fluids. I will be calling tomorrow to find out how to reset those data so I know my oil life. I was blessed to be given a Woods/Cadillac mug for my car by one of the Cadillac sales ladies. I'm sorry I did not get her name. I used it that night! Having the snacks in the waiting area is a generous complement for those awaiting vehicles being serviced. My blood sugar dropped to a dangerous level while I waited. I age two packs of crackers to get it back to normal. It is always an overall good experience coming to Woods Cadillac. I just wished the gauges had been reset on my car. More
by cheryldar
Employees Worked With
July 11, 2025
Rating: ★☆☆☆☆ I had a disappointing experience with the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arriv the service for my Chevy Traverse 2024. The appointment was set for 2 pm, but I had to wait for at least 15-20 minutes before a service advisor arrived. After the service, we didn’t receive a call to pick up the car. I had to call to find out that the vehicle was ready. Unfortunately, it wasn’t washed or vaccinated and was returned in its original dirty condition. Overall, the lack of communication and attention to detail was very frustrating. More
by ANIMESHPRABHAKAR
July 11, 2025
Service here is always excellent. The service advisors are always great and don’t try to push additional services. I won’t go to a dealership that is pushy. The service advisors are always great and don’t try to push additional services. I won’t go to a dealership that is pushy. More
by BNICKELSON
Employees Worked With
July 11, 2025
We have bought 4 vehicles from this dealership they have treated us excellently. Always helpful. treated us excellently. Always helpful. More
by revmonyahoward
July 10, 2025
Gavynn took great care of me and got me in and out quickly, as always. Thanks for another great service! quickly, as always. Thanks for another great service! More
by JOEW418
Employees Worked With
July 10, 2025
James Wood, a dealership I have confidence in for service to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved to my GMC Yukon. The several maintenance items were done quickly. For the one small issue which came up, Gavynn was on top of it and it was resolved quickly. More
by HMark
Employees Worked With
July 10, 2025
Great service reps, Fast and on time, ,always well informed, priced right and excellent waiting area, informed, priced right and excellent waiting area, More
by Bob R
Employees Worked With
July 10, 2025
5 vehicles and 15 years of excellent service. Always recommend this dealership to friends and family. Always recommend this dealership to friends and family. More
by citabria97
July 09, 2025
It's hard to know when your battery is going to die. But fortunately, they squeezed me in to replace it that morning after I got it started. But fortunately, they squeezed me in to replace it that morning after I got it started. More
by richard777harris
