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James Wood AutoPark - Service Center

Denton, TX

4.7
1,260 Reviews

1,260 Reviews of James Wood AutoPark - Service Center

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May 02, 2024

Fast, Courteous Service from start to finish. Scheduling was easy, check in and check out was a breeze. More

by mycookiebiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
May 02, 2024

Great service and attention to the customer. Would recommend to other family, friends and acquaintances. More

by GARY.D.LEWIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Capestany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Gary. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
May 02, 2024

Outstanding customer support and service. This Dealership is an awesome place to purchase a vehicle, They work hard for your business to get the most value for your time and money. More

by Lvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood AutoPark responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
May 02, 2024

Got in and out of the shop in a reasonable amount of time, good service More

by JMOLSBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood AutoPark responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
May 01, 2024

The staff are friendly, the service times are reasonable given the problems my vehicle presented with. More

by firerader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
May 01, 2024

Easy to set appointment via the internet and dealing with Jared was a pleasure. He threw in a car wash for an extra touch! More

by TKERR427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
April 30, 2024

Excellent service, efficient process, personnel were attentive, well versed in the car features and helpful More

by cindy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

James Wood AutoPark responded

Thank you for taking the time to leave us this feedback, Cindy. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
April 30, 2024

Basically, a good experience. Samantha was very responsive and communicated well. They thought there was an issue with the transmission but did not communicate it very clearly or More

by GWinegardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
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May 03, 2024 -

James Wood AutoPark responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and would like to learn more about your experience. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
April 30, 2024

Outstanding service. ....good job Edwin chan is aways outstanding to work with . good job Edwin More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Edwin does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

Helpful
April 29, 2024

Buddy was fantastic! I loath buying vehicles, Buddy made the experience simple and painless. He understood what I was looking for very quickly and delivered to correct ve More

by skbauman
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

James Wood AutoPark responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Buddy and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, James Wood AutoPark Management | 940-591-9663

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