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James Wood AutoPark - Service Center

Denton, TX

4.7
2,584 Reviews

2,584 Reviews of James Wood AutoPark - Service Center

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July 19, 2024

I would have given an overall rating of excellent except for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of s More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback with us. We appreciate your kind words about Gavynn and are glad to hear he provided you with excellent service. We understand your concern about the communication regarding the surcharge. Your feedback helps us improve, and we value your business at James Wood Chevrolet Denton. Please feel free to reach out if you have any further questions or concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2024

as always very good service people and a very comfortable waiting area. Better than expected time considering I was just a walk in. More

by NOLANWARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood AutoPark responded

Thank you for the positive review, Nolan! We're thrilled to hear that you had an excellent experience at James Wood Chevrolet Denton. Our team is dedicated to providing top-notch service, and we're glad you found the waiting area comfortable. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2024

Ms. Oliphant was a big help to me! I had a warranty return which was complicated and took a long time. She guided me through the process and was always patient and friendly! Awesome! More

by JMS_SAWYER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood AutoPark responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with Samantha at James Wood Chevrolet Denton. We appreciate your kind words and are delighted she was able to assist you with your warranty return. We look forward to welcoming you back for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

July 19, 2024

Excellent dealership for sales and service. Service department is always able to get my car in when needed without wait. Waiting area is nice and comfortable. Jarrett Able is a great option f More

by GWALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience with our sales and service departments. We are glad to have Jarrett and Michael on our team, providing exceptional service without pressure. We look forward to assisting you again in the future and appreciate you sharing your experience with others! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

I bout vehicle 7/13 and was in shop 7/18 due roters warped and needed brakes and had to spend 726.00. Should have never been sold to anyone in the shadow sure to safety. Was disappointed especially thi More

by ajrj03
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Little
Jul 19, 2024 -

James Wood AutoPark responded

Thank you for your feedback and for being a loyal customer to James Wood Chevrolet Denton. Your experience is important and certainly not what we strive for. Please contact us directly so we can address this issue and ensure your continued satisfaction with our dealership. Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

Communication and service was excellent! Jared Abel was awesome. My car was towed to James Woods and was fixed the very next day. Very fast service. Very pleased ! More

by CHERYLTJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood AutoPark responded

Thank you so much for the 5-star review! We are delighted to hear that you had an excellent experience with us at James Wood Chevrolet Denton. Jared Abel will be thrilled to receive your kind words. We're glad we could quickly assist with your car and get you back on the road. We appreciate your business and look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

Always easy to make an appointment and receive great service with a smile. It’s always a great experience. More

by CMFIGUEROA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 19, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for sharing your positive experience with us! We are delighted to hear that scheduling appointments and receiving service has been easy and pleasant for you. We appreciate your kind words and look forward to providing you with exceptional service in the future. See you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

My car went in for a broken shift cable and was quickly repaired. Unfortunately, the repair did not take and I had to go back and have the problem addressed again. Gavynn did a great job taking care of m More

by chadhawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your repair needs. We appreciate your feedback and are glad to hear that Gavynn was able to assist you effectively. We are pleased to hear that everything was resolved promptly. We look forward to seeing you again for any future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

Everything I was told on the phone making my appointment was correct and completed when promised! I will definitely come here again for service. More

by BCANDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood AutoPark responded

Thank you for the fantastic 5-star review! We are thrilled to hear that you had a positive experience at James Wood AutoPark. We appreciate your kind words and are delighted to know that everything was completed as promised. We look forward to welcoming you back for future service needs. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

Went in for just on oil change. The service was quick and easy. The waiting room was clean More

by gatorkl112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your oil change, we appreciate your kind words about our quick and easy service. We're glad to hear that you found our waiting room clean and comfortable. We look forward to seeing you again for your future car needs! Sincerely, James Wood AutoPark Management | 940-591-9663

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