James Wood AutoPark - Service Center
Denton, TX
2,584 Reviews of James Wood AutoPark - Service Center
I would have given an overall rating of excellent except for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of s for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of service status and provided costing information for a part replacement. More
as always very good service people and a very comfortable waiting area. Better than expected time considering I was just a walk in. waiting area. Better than expected time considering I was just a walk in. More
Ms. Oliphant was a big help to me! I had a warranty return which was complicated and took a long time. She guided me through the process and was always patient and friendly! Awesome! return which was complicated and took a long time. She guided me through the process and was always patient and friendly! Awesome! More
Excellent dealership for sales and service. Service department is always able to get my car in when needed without wait. Waiting area is nice and comfortable. Jarrett Able is a great option f Service department is always able to get my car in when needed without wait. Waiting area is nice and comfortable. Jarrett Able is a great option for a service advisor. Takes good care of our family. We purchased our vehicle thru Michael Woods. He is a great sales person - non pressured which is a good quality in a sales representative! More
I bout vehicle 7/13 and was in shop 7/18 due roters warped and needed brakes and had to spend 726.00. Should have never been sold to anyone in the shadow sure to safety. Was disappointed especially thi warped and needed brakes and had to spend 726.00. Should have never been sold to anyone in the shadow sure to safety. Was disappointed especially this being my 4th vehicle from James wood. More
Communication and service was excellent! Jared Abel was awesome. My car was towed to James Woods and was fixed the very next day. Very fast service. Very pleased ! Jared Abel was awesome. My car was towed to James Woods and was fixed the very next day. Very fast service. Very pleased ! More
My car went in for a broken shift cable and was quickly repaired. Unfortunately, the repair did not take and I had to go back and have the problem addressed again. Gavynn did a great job taking care of m repaired. Unfortunately, the repair did not take and I had to go back and have the problem addressed again. Gavynn did a great job taking care of me and got my car fixed the same day. More
Everything I was told on the phone making my appointment was correct and completed when promised! I will definitely come here again for service. was correct and completed when promised! I will definitely come here again for service. More
Went in for just on oil change. The service was quick and easy. The waiting room was clean The service was quick and easy. The waiting room was clean More