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James Wood AutoPark - Service Center

Denton, TX

4.7
2,584 Reviews

2,584 Reviews of James Wood AutoPark - Service Center

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June 17, 2024

After service my steering seems very stiff and different, I have to keep pulling my steering wheel to keep straight. More

by oswaldspeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Jun 20, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback with us, Oswald. We understand your concerns regarding the steering after your service. Please reach out to us directly so we can address and resolve this issue for you. We appreciate you bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

June 17, 2024

James woods is always so quick and professional Using Gm points points is easy Works done right More

by shrains17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

James Wood AutoPark responded

Thank you for the positive feedback on your experience with James Wood Chevrolet Denton! We are delighted to hear that our team provided you with quick and professional service and that using GM points was easy. It's great to know that the work done on your vehicle was completed to your satisfaction. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 17, 2024

Overall great experience, easy to make apply and car was ready in the time estimated!! More

by VIZANNA0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for sharing your positive experience with us! We're delighted to hear that the car was ready within the estimated time. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 16, 2024

Communication was lacking this time. Normally good, but was not told what was going on with the vehicle, I had to call at the end of the day to hear it was ready. Also, information given More

by LBNEWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

James Wood AutoPark responded

Thank you for your feedback. At James Wood Chevrolet Denton, we strive to maintain high standards, and we take your feedback seriously. Please reach out to us directly so we can address your concerns. Thank you for sharing your thoughts with us. Sincerely, James Wood AutoPark Management | 940-591-9663

June 16, 2024

The truck service was done quickly and the staff very polite and friendly as usual. More

by jbgeer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood AutoPark responded

Thank you for the 5-star review! We appreciate you sharing your positive experience with James Wood Chevrolet Denton. We're thrilled to hear that the truck service was done promptly and that our staff was polite and friendly. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

June 16, 2024

Horrible service. Took my GMC Denali truck in to replace the windshield and door handle fixed and when I got it home the door handle was not fixed even though I laid More

by Kristim232323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

James Wood AutoPark responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

June 16, 2024

I have shopped at James Wood Denton for many years and always comeback due to the service More

by ccriseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood AutoPark responded

Thank you for the positive feedback and for your continued loyalty to James Wood Chevrolet Denton! We are thrilled to hear that you have had a great experience with our service over the years. We look forward to assisting you with all your automotive needs on your next visit. See you soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 16, 2024

Took good care of the car and good integration. Staff was also good and they answered all my questions More

by vineeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for the positive review! We're thrilled to hear that you were happy with the care and integration of your car, as well as the service from our staff. If you have any more questions in the future, feel free to reach out. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 16, 2024

Great service and a friendly environment. They made me feel as I was at home. More

by JOSEARIOSRDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

James Wood AutoPark responded

Thank you for the kind words! We are thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Our team strives to create a friendly and welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

June 15, 2024

My customer service advisor Jarrett Abel did a great job getting my tires replaced. They match the originals perfectly. The shop over inflated them, I let some air out and everything is fine. More

by phill7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

James Wood AutoPark responded

We are glad to hear that your visit was an enjoyable one. Please contact us if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, James Wood AutoPark Management | 940-591-9663

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