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James Wood AutoPark - Service Center

Denton, TX

4.7
2,942 Reviews

2,942 Reviews of James Wood AutoPark - Service Center

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August 16, 2024

the only thing I would have to say is I was asked if I would like my car washed, and I said yes. But it didn't get washed. Not a big deal, I took it to the car wash. But if you ask me, you should follo More

by megsintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We appreciate you choosing James Wood Chevrolet Denton and for sharing your experience regarding the car wash. While we're glad you were able to take care of it, we acknowledge your point about following through on promises. Your input is valuable, and we'll make sure to remind our team to stay consistent with client requests. We hope to provide an even better experience for you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2024

Tim Wilkins met me, very soon after my arrival for my appointment. He took excellent care of my needs. Everything was fine — excellent! More

by JHOWARD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

James Wood AutoPark responded

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that Tim provided excellent care during your appointment at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2024

Dealer was able to schedule my service quickly and provider convenient shuttle service to allow me transport. More

by DONOVANRTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear that our team at James Wood Chevrolet Denton was able to assist you with quick service scheduling and provide you with convenient shuttle service. We appreciate your feedback and hope to serve you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2024

I return and do maintenance there because of Mike Belew's professionalism, attention to detail and customer service. More

by tory.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

James Wood AutoPark responded

Thank you, for your wonderful review! We appreciate your recognition of Mike's professionalism and dedication to customer service at James Wood Chevrolet Denton. We're thrilled to hear that you choose us for your maintenance needs. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2024

Service advisor was Awesome! I. Always enjoy my James Woods experience in the waiting area. More

by TODDLAVELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with our service advisor. At James Wood Chevrolet Denton, we strive to make every visit enjoyable, and we're glad you appreciate our waiting area. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2024

Edwin was awesome. He was able to work with my extended warranty and get the issue I was having with my truck taken care of and fixed with little hassle. More

by TONY MOUSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Edwin at James Wood Chevrolet Denton. It's great to know he was able to assist with your extended warranty and resolve the issue with your truck smoothly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2024

My service advisor was incredible. My experience was great and i will be back when my car needs to be serviced again. My service advisor Rachel gets 5 stars! More

by CBALVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Aug 14, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an incredible experience with Rachel at James Wood Chevrolet Denton. We appreciate your feedback and look forward to serving you again when your car needs service. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Rachel does an absolutely outstanding job! I would not get my car serviced anywhere else. More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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Aug 13, 2024 -

James Wood AutoPark responded

We truly appreciate your kind words and are thrilled to hear that you had an outstanding experience at James Wood Chevrolet Denton. Thank you for choosing us for your car servicing needs, and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Dealership was very neat and clean,Rachael was very attentive. I was pleased with the experience More

by thomasfuja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Aug 13, 2024 -

James Wood AutoPark responded

Thank you for your great review! We're glad to hear that you had a pleasant experience at James Wood Chevrolet Denton and found our dealership neat and clean. It's wonderful to know that Rachael was attentive to your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Always great service (which I’ve had a lot of lately- no fault of anyone ). I appreciate the hard work of Rachel and staff. My only suggestion would be to please accommodate with loaner cars for those that More

by SONDRALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel - service dept.
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Aug 14, 2024 -

James Wood AutoPark responded

Thank you for your kind words and feedback! We truly appreciate your recognition of Rachel and our staff's hard work at James Wood Chevrolet Denton. Your suggestion regarding loaner cars for unforeseen issues is valuable, and we will certainly take it into consideration. We strive to provide the best service possible and are glad to hear that you have consistently received great care. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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