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James Wood AutoPark - Service Center

Denton, TX

4.7
2,584 Reviews

2,584 Reviews of James Wood AutoPark - Service Center

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May 11, 2024

Friendly service and smooth drop off/pick up. I appreciated the complimentary 1 time oil change More

by smprfi19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with James Wood Chevrolet Denton. We're glad you enjoyed the friendly service and smooth drop off/pick up process. It was our pleasure to provide you with a complimentary oil change. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 11, 2024

James Wood Denton has done an excellent job of taking care of my car. They have fixed it in a timely manner and dealt with the warranty as well. They are always timely in letting me know what is going More

by Akeenpair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you so much for the kind words! We are thrilled to hear about your positive experience with our service team at James Wood Chevrolet Denton. We strive to keep our customers informed and ensure timely repairs. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 11, 2024

Received excellent care for my 2017 chevy spark. Waiting area was comfortable. Spark was ready as promised on time. More

by E.BOWMAN1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton! We are delighted to hear that you received excellent care for your 2017 Chevy Spark and that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 11, 2024

Mike was great. All the service was done timely. IPO be back for all my truck needs. And asking for Mike. More

by cgaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with us at James Wood Chevrolet Denton! We appreciate your kind words about Mike and his timely service. We look forward to helping you with all your truck needs in the future and will be sure to pass on your compliments to Mike. See you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Very good service. It was quick and thorough. I would recommend everyone go there for service. More

by TERRY.V.HAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you, Terry, for your kind words about the service you received at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Excellent service, excellent advisor, waiting time a bit too long for an oil change, but my advisor told me on front what to expect. More

by VHRV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your experience with us! We appreciate your kind words about our service and advisor at James Wood Chevrolet Denton. We're glad to hear that your advisor set proper expectations for your oil change. We will take note of your feedback about the waiting time to see how we can improve in the future. Thank you for choosing us, and we look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

The service advisor, Tim, was great, very thorough. I was a little disappointed in the time it took for an oil change and tires rotation. I had an 8:15 appointment and it took 2 hour. More

by VERNONWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with James Wood Chevrolet Denton. We're glad to hear that Tim provided you with excellent service. We appreciate your patience during the oil change and tire rotation. Your feedback is valuable to us, and we always strive to improve our service efficiency. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

I dropped of somebody to pick up a vehicle that had a recall performed. After a hour +, I called my person to see if all was OK. I was told they never brought the vehicle up for pick up. I then called th More

by KEN@ABLEMECH.COM
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 14, 2024 -

James Wood AutoPark responded

The incident you experienced with us at James Wood Chevrolet Denton is truly concerning and not reflective of our standards. Please reach out to us directly so we can address this matter promptly and ensure it doesn't happen again. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Easy to make an appointment online. Service advisor was knowledgeable and friendly. Requested service was done on a timely matter. More

by DJROBESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with us! We're thrilled to hear that scheduling your appointment online was easy and that our service advisor provided you with knowledgeable and friendly service. We're glad we could complete your requested service in a timely manner. We look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Thank you Edwin for all your help and kindness. You are a blessing to work with. More

by mrsdlcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you for your kind words, Mrs. Cooper! We're delighted to hear about your positive experience with Edwin at James Wood Chevrolet Denton. We appreciate your business and look forward to serving you again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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