Back

James Wood AutoPark - Service Center

Denton, TX

4.7
2,796 Reviews

2,796 Reviews of James Wood AutoPark - Service Center

Sort by
July 10, 2024

Every time I bring my vehicle in Jarrett is always so helpful, honest and keeps me up to date. More

by ROSAHIDROGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

James Wood AutoPark responded

Thank you for the 5-star review! We're delighted to hear that Jarrett provided you with helpful and honest service, keeping you informed every step of the way. We appreciate your feedback and look forward to assisting you in the future at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2024

They did the work fine but had several people out of the shop on Saturday so it was twice as long to get the work done. The Carwash was broke so they couldn’t wash it after the service. Good but not great t More

by Jeff Cassell.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
Jul 12, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your service needs, Jeff. We appreciate your feedback and understanding regarding the delays and the car wash. We strive for excellence and will work to improve your experience next time. We look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 09, 2024

Samantha was great at fitting me for service and keep me informed as I waited at the dealership. More

by michael.hottinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray O'Rourke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton and for the 5-star review, Michael! We're thrilled to hear that Samantha provided you with excellent service during your visit. We look forward to welcoming you back in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

The people always treat you like a valued customer and keep you updated on your service progress More

by pro204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for your kind words about James Wood Chevrolet Denton! We strive to make every customer feel valued and informed throughout their service experience. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

No car wash / vacuum? No state inspection? 3% fees for credit cards???? What's going on over there??? More

by mike@henryresidence.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your automotive needs, Mike. We understand your concerns and appreciate your feedback regarding your service visit. Please feel free to reach out to us directly to discuss your experience further. We aim to provide top-notch service and would love the opportunity to address your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

Usually top notch service. On this visit I was told the car wash unit was down and the machine needed to perform the state required inspection was also down. I was disappointed More

by KCWHIDDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for sharing your recent experience at James Wood Chevrolet Denton. We appreciate your feedback and understanding regarding the car wash and inspection machine issues during your visit. Rest assured, we are continuously working to improve our services. If you have any further concerns, please don't hesitate to reach out to us directly. We look forward to assisting you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 07, 2024

Need to watch for people cutting the line to get oil changes. Said something to one of the gentleman that was checking in vehicles about one car that had cut in front of several of us and he just looked More

by DUEY1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us, and we appreciate your feedback regarding the oil change line. At James Wood Chevrolet Denton, we strive to provide a positive customer experience for all our clients. We understand your concern and will work to address this internally. Should you have any further questions or need assistance, please feel free to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

July 07, 2024

only downside to our service was it took an hour longer to perform than was stated by the service technician. when questioned about status he responded quickly with status More

by vstykel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your service needs. We appreciate your understanding regarding the extended wait time. We strive to provide efficient service and will work to ensure better accuracy in the future. We are glad to hear our service technician kept you updated promptly. Looking forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 07, 2024

Kyle at Body shop did great job, on time with great price. Very happy customer for over 30 years with over 9 vehicles purchased. More

by BQBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton! We are thrilled to hear about your positive experience with Kyle at the Body Shop. Your loyalty as a customer for over 30 years and multiple vehicle purchases means a lot to us. We look forward to serving you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

July 07, 2024

Pleasant, helpful greeter, Service Rep. , was efficient, knowledgeable, and kind. No long wait this time!! More

by pearl.z1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your recent service visit. We are thrilled to hear that our team provided you with a pleasant and efficient experience. We strive to offer knowledgeable and kind service to all our customers. We appreciate your positive feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

...
132
...