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James Wood AutoPark - Service Center

Denton, TX

4.7
2,694 Reviews

2,694 Reviews of James Wood AutoPark - Service Center

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June 02, 2024

Had a simple oil change done found oil leaking on the exit lane and truck had to go back into the shop to remove the old oil filter seal More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember service advisors name
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Jun 05, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Paul. It's important to us that our customers leave fully satisfied. If you'd like to discuss this further or need any assistance, please don't hesitate to reach out to us at James Wood Chevrolet Denton. We value your feedback and hope to make things right for you. Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2024

Was very happy to get my service done today in record time! Service dept personnel were very helpful and kept me informed on status of repairs More

by JACKSTOLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with us, Jack! We're thrilled to hear that you were pleased with the quick service and the attentive communication from our service department at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you again in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2024

Every time I take a vehicle it is fixed promptly, and if it takes longer communication has been terrific. More

by cwright12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
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Jun 05, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with us! We strive to provide efficient service and clear communication to all our customers at James Wood Chevrolet Denton. We appreciate your feedback and look forward to assisting you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

June 01, 2024

The service was great and always is. I will continue to have my truck worked on here. They treat me right. More

by Robert.Gindorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with us, Robert. We are thrilled to hear that you were happy with the service you received at James Wood Chevrolet Denton. We truly appreciate your loyalty and look forward to continuing to provide you with top-notch service in the future. Thank you for choosing us to work on your truck! Sincerely, James Wood AutoPark Management | 940-591-9663

June 01, 2024

Honest and dependable service is why I continue to take my GM vehicles to James Wood/Denton. More

by Dman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

James Wood AutoPark responded

Thank you for your loyalty in choosing James Wood AutoPark for your GM vehicles, we truly appreciate your support! We're glad to hear that you find our service honest and dependable. Please don't hesitate to reach out if you need anything in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

June 01, 2024

Got oil change w tire rotation. Next day I was washing vehicle and noticed brake dust on front wheels and none on the rear tires. Odd for tires to be rotated the day before. More

by Larry Faulks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins but little communication as he was at lunch for my appointment.
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Jun 04, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback, Larry. We appreciate you bringing this to our attention. We strive to provide top-notch service and will investigate this matter further to ensure your complete satisfaction. Please feel free to reach out to us directly so we can address this issue promptly. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2024

Always great people, very polite, very professional, always great communication and the work is always done right the first time More

by TOM.HALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
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Jun 03, 2024 -

James Wood AutoPark responded

Thank you, Tom, for your 5-star review! We truly appreciate your kind words about our team at James Wood Chevrolet Denton. We are thrilled to hear that you had a positive and professional experience with us. We are committed to providing excellent service, great communication, and ensuring that the work is done right the first time. We look forward to assisting you again in the future. Thank you for choosing us! Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2024

Gavynn gave me his time estimate and they were met for both the service estimate and the fix. Thanks! More

by pgermain0361
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton! We're thrilled to hear that your service estimate and fix were completed within the promised time frame. We appreciate your feedback and look forward to assisting you again. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2024

Very helpful. Jagger was great too too too too also also also also also also More

by justindiscountb
Recommend Dealer
Yes
Employees Worked With
Jagger McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Sweden
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May 31, 2024 -

James Wood AutoPark responded

Thank you for the kind words! We're glad to hear that you had a great experience with us at James Wood Chevrolet Denton. If you ever need assistance in the future, feel free to reach out. Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2024

Had a great experience. Would highly recommend. Tim was helpful in making sure all of my needs were met. More

by roja452003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

James Wood AutoPark responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience at James Wood Chevrolet Denton. Tim will be delighted to know that he could assist you effectively. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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