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James Wood AutoPark - Service Center

Denton, TX

4.7
2,581 Reviews

2,581 Reviews of James Wood AutoPark - Service Center

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April 12, 2024

Samantha did a fantastic job. From getting me the estimate, setting my appointment and getting the job done quickly, I could not have been more pleased. great experience as alway More

by wendy deter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

James Wood AutoPark responded

Wendy, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 12, 2024

I'm very pleased with the thoroughness of my repair. I had an intermittent problem, and they could have just swapped a part and sent me on my way but no, they made sure that my problem was fixed. More

by john.hooper31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

James Wood AutoPark responded

John, thank you for leaving us this review. We are happy to hear that you were pleased with the repair service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 12, 2024

Brandon Stolp & Jared Laska took great care of me as usual. Worked was performed as promised at a fair price. More

by BILLPOAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

James Wood AutoPark responded

Hi Bill, and thank you for this great review! We're happy to hear that Brandon and Jared took care of you! They are a great asset and we appreciate all that they do. Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2024

Everyone was polite and professional and they got the work done very quickly. I’m v impressed. More

by RFLANDRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Jesse
Apr 12, 2024 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2024

These guys do excellent work but now they’re charging 3 percent more if you pay with a credit card, even on smaller charges like an oil change. More

by KURT_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

James Wood AutoPark responded

We greatly appreciate you providing such honest feedback, Kurt. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2024

We chose James Wood Buick for buying options, convenience and service near our Corinth home. More

by RANDYRIVES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

James Wood AutoPark responded

Thank you for the great review, Randy. Please come visit us if you need anything else, be it service or sales. Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2024

Always keep you advised on your auto repair. Meet the time expectation. Easy to work with. More

by TWIS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

James Wood AutoPark responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

Easy to schedule. Informed during the process. Nice waiting area with coffee and treats. Costs were a little high for services. More

by uvdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

James Wood AutoPark responded

Thank you for visiting James Wood Chevrolet Denton’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

Been a customer over 10 years, always a pleasure working with Jarrett Able, work completed to my satisfaction. More

by d48np24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

The Service Department was excellent, and they took me on without a maintenance reservation as an emergency situation had happened where the shifter was not operating correctly and the battery was getting dr More

by lee_figueriedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who the mechanics/techs were but they were terrific.
Apr 12, 2024 -

James Wood AutoPark responded

Lee, thank you for your kind words about our team. We're glad to hear that your emergency situation was handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, James Wood AutoPark Management | 940-591-9663

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