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James Wood AutoPark - Service Center

Denton, TX

4.7
2,581 Reviews

2,581 Reviews of James Wood AutoPark - Service Center

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March 25, 2024

Great dealership! Great people! Always have a great experience! Definitely be back for more service. More

by ROCAT1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

James Wood AutoPark responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood Chevrolet Denton! If there is anything else we can do for you, please feel free to give us a call. Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

Jarrett Abel is very thorough and professional. He is a forward thinker and cares about his customers and maintaining their vehicles! More

by TEXASTRIO2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jarrett does for James Wood AutoPark and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

Thank you for quick and friendly service. And thanks Mike for saving me some money by cleaning the windshield wiper! More

by AMY.STINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

James Wood AutoPark responded

Amy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood AutoPark's Service Department. Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

Service was fast and smooth and Samantha kept me informed when it was complete. Service was completed ahead of schedule and was ready when I returned. More

by tonyhaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

James Wood AutoPark responded

Thanks for your awesome review, Tony! We're very happy to hear that Samantha was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 24, 2024

Service was fast and detail. was on point. My truck looks great! Thank you guys! More

by AJJACKSON551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department, AJ. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

March 23, 2024

Always receive prompt attention and service from the team. Always nice to receive the complimentary wash. More

by wshampjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood AutoPark we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

Tim Wilkins is my Service advisor there and is the only reason I drive 30 minutes to get my services and warranty work done! He’s on top of it and is truly an awesome guy! James Woods is lucky to have an a More

by Tyler C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

James Wood AutoPark responded

Tyler, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

This was the first time when I bought a new vehicle and the salesperson was not pushing me. I felt comfortable to negotiate and discuss the purchase with Noah. He is respectful and polite. I definitely rec More

by datdho
Recommend Dealer
Yes
Employees Worked With
Noah Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

James Wood AutoPark responded

We are happy to hear your time spent with Noah was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

Rachel was great as always Mr wood noticed I was in service ( which is several times lately ) came over and picked up $20.00 of the cost of my oil change Amazing service as usual More

by CROUCH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr wood and Rachel
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Mar 25, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

Great experience…. .all done in less than three hours. The service rep , Tim , was terrific ! More

by CRDUNC44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

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