James Wood AutoPark - Service Center

Samantha was very helpful and kept me informed of when my truck would be ready truck would be ready More

The dealership got me in and out within a reasonable amount of time. The staff was very friendly and helpful. amount of time. The staff was very friendly and helpful. More

I really appreciate that they have walk in service for oil changes. I was able to call, arrive within an hour and get my vehicle serviced. oil changes. I was able to call, arrive within an hour and get my vehicle serviced. More

I am very pleased with the process. Everyone was very helpful and kind. The service and knowledge of the team was great! Everyone was very helpful and kind. The service and knowledge of the team was great! More

William was great. I Recently purchased a car from this dealership and couldn't be happier! From start to finish, the experience was top-notch. The sales team was knowl I Recently purchased a car from this dealership and couldn't be happier! From start to finish, the experience was top-notch. The sales team was knowledgeable, patient, and not pushy at all, ensuring I found the perfect vehicle for my needs. The financing process was straightforward and transparent, with great options tailored for my budget. On delivery, the car was spotless, and they took the time to walk me through all the features. Excellent customer service, a friendly atmosphere, and a high-quality vehicle selection. More

Service experience was good, but I thought the price for the oil change and cabin filter change was high. Lucking I had a $30 coupon from GM, so that helped with the cost. I drive 40 minutes to get to this the oil change and cabin filter change was high. Lucking I had a $30 coupon from GM, so that helped with the cost. I drive 40 minutes to get to this dealership, so have to take that into account for my cost of doing service there as well More

Great service as always! My service rep always goes above and beyond to take care of us and make bring Ming our Cadillac in a breeze. My service rep always goes above and beyond to take care of us and make bring Ming our Cadillac in a breeze. More

Tim Wilkins was fantastic! Whole service department is excellent and very helpful and friendly staff. Whole service department is excellent and very helpful and friendly staff. More

I'm not sure if the service department had to disconnect power when performing the transmission service and/or state inspection...but when I picked up the vehicle, all of the display settings had been chang power when performing the transmission service and/or state inspection...but when I picked up the vehicle, all of the display settings had been changed. And a tech had left a drink can in the console. And the navigation had been toggled on so it was giving me turn prompts that didn't apply. Maybe this is part of the inspection process but I feel that they should note where all the settings were and return them to the same as when it was dropped off. More

Taylor is great! She’s always very attentive and helpful. I appreciate her follow through. She’s always very attentive and helpful. I appreciate her follow through. More