James Wood AutoPark - Service Center

Samantha is awesome. She is responsive and great to work with. She is my go-to person when I need service. She is responsive and great to work with. She is my go-to person when I need service. More

Jarrett was my advisor and did a fine job. Would suggest advisor go's over repair order upon closing RO, especially since I was a waiter. However, having worked for 2 car companies over las Would suggest advisor go's over repair order upon closing RO, especially since I was a waiter. However, having worked for 2 car companies over last 36 years, I know how to read a repair order. More

The James Wood service was typical-Excellent and timely. Was able to get the service I needed very quickly and Tim Wilkins got it done rapidly. Was able to get the service I needed very quickly and Tim Wilkins got it done rapidly. More

The service was great. My car was finished when they told me. I don’t go anywhere else for service. My car was finished when they told me. I don’t go anywhere else for service. More

Jared did not communicate. There were things that could have been resolved during, windshield wipers, this visit that were not brought to my attention just documented as refuse There were things that could have been resolved during, windshield wipers, this visit that were not brought to my attention just documented as refused. More

I had my deville towed there for repair because it wouldn't start. Agreed to the $200 diagnostic fee which didn't tell them the issue. They had to do more in-depth diagnostic which was an additional $ wouldn't start. Agreed to the $200 diagnostic fee which didn't tell them the issue. They had to do more in-depth diagnostic which was an additional $400 fee. Four days later they finally found ECM wires were "chewed up" and required splicing repairs. The rep was slow with keeping me updated on the repair status, and went into the weekend with no word. Two days later the tech finally finished. I was very patient with them as they had a tech out on vacation. I was charged an additional $600 for the wire repair. So seven days and $1200 later my car was finally running. I feel I would have been better off going somewhere else. More

The service at Denton is extraordinarily wonderful, especially delng Jarrett Abel, our service rep. Please note, however, that 5 days’ wait for the arrival of heater hoses to arrive in-house does not especially delng Jarrett Abel, our service rep. Please note, however, that 5 days’ wait for the arrival of heater hoses to arrive in-house does not meet our expectations of your high quality dealership. We are assuming you are working corporately to solve that supply timing problem. Thank you. . More

James wood Chevrolet has a fantastic service focusing on personal support rather than commercial. I would ask for Gavynn Norris in particular as he is a wonderful service advisor! personal support rather than commercial. I would ask for Gavynn Norris in particular as he is a wonderful service advisor! More

Good work in a very timely fashion with great customer service. Tim was very good. service. Tim was very good. More

Good customer service just takes too long to get parts for my truck the other wise is 5 stars 🌟 😀 for my truck the other wise is 5 stars 🌟 😀 More