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James Wood AutoPark - Service Center

Denton, TX

4.7
2,799 Reviews

2,799 Reviews of James Wood AutoPark - Service Center

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May 10, 2024

Excellent service, excellent advisor, waiting time a bit too long for an oil change, but my advisor told me on front what to expect. More

by VHRV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your experience with us! We appreciate your kind words about our service and advisor at James Wood Chevrolet Denton. We're glad to hear that your advisor set proper expectations for your oil change. We will take note of your feedback about the waiting time to see how we can improve in the future. Thank you for choosing us, and we look forward to serving you again. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Overall a great experience at this dealership, and the people are amazing at what they do. More

by EMMAGRACEEATON04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you for the kind words, Emma Grace! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. Our team is dedicated to providing exceptional service, and we're glad it showed during your visit. We appreciate your support and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Everything with my car was handled very well - there was great communication throughout the process. More

by DAVID.MEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you, David! We appreciate your positive feedback about the great communication during your experience with us here at James Wood Chevrolet Denton. We strive to provide top-notch service, and we're thrilled to hear that we met your expectations. Don't hesitate to reach out if you need anything in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Thank you Edwin for all your help and kindness. You are a blessing to work with. More

by mrsdlcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you for your kind words, Mrs. Cooper! We're delighted to hear about your positive experience with Edwin at James Wood Chevrolet Denton. We appreciate your business and look forward to serving you again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

Very good service. It was quick and thorough. I would recommend everyone go there for service. More

by TERRY.V.HAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood AutoPark responded

Thank you, Terry, for your kind words about the service you received at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

The service advisor, Tim, was great, very thorough. I was a little disappointed in the time it took for an oil change and tires rotation. I had an 8:15 appointment and it took 2 hour. More

by VERNONWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with James Wood Chevrolet Denton. We're glad to hear that Tim provided you with excellent service. We appreciate your patience during the oil change and tire rotation. Your feedback is valuable to us, and we always strive to improve our service efficiency. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

I dropped of somebody to pick up a vehicle that had a recall performed. After a hour +, I called my person to see if all was OK. I was told they never brought the vehicle up for pick up. I then called th More

by KEN@ABLEMECH.COM
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 14, 2024 -

James Wood AutoPark responded

The incident you experienced with us at James Wood Chevrolet Denton is truly concerning and not reflective of our standards. Please reach out to us directly so we can address this matter promptly and ensure it doesn't happen again. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

James Wood Auto Park's Service Center has excellent customer service. Jarrett Able always takes excellent care of scheduling our appointments and getting our vehicle serviced. The Service Department More

by CJW7652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

James Wood AutoPark responded

Thank you for the fantastic review! We are thrilled to hear that Jarrett provided you with excellent customer service and took great care of scheduling your appointments. Our Service Department at James Wood Chevrolet Denton is dedicated to providing top-notch service to all our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

Great service I was told I would have to wait 2 hours but only waited 1 hour More

by ROSAGONZALEZ2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

James Wood AutoPark responded

Thank you! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. We always strive to provide efficient and exceptional service to our customers. We appreciate your feedback and look forward to assisting you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

Jarrett is very good at his job, He’s very good at communicating any problems More

by RICKNROB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

James Wood AutoPark responded

Thank you for recognizing Jarrett's exceptional communication skills! We always strive to keep our customers informed every step of the way. We appreciate your feedback and hope to assist you with any future automotive needs at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

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