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James Wood AutoPark - Service Center

Denton, TX

4.7
2,564 Reviews

2,564 Reviews of James Wood AutoPark - Service Center

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February 24, 2024

Fast, courteous service as well as competent workmanship. I so appreciated the ride both to and from my home. Thanks! More

by JGARMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

James Wood AutoPark responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

We were able to resolve our car issue in a timely manner. Thank you Mike! More

by GIRLABUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Oropeza
Feb 27, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

Always great customer service! I never have any issues when I bring my vehicle in. More

by NORTMANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

James Wood AutoPark responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

I highly recommend you work with Samantha from James Wood. Great customer service and always has a happy to help attitude. More

by leanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

James Wood AutoPark responded

We are ecstatic to hear about your positive experience with us! We will share your feedback with our team and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

Edwin Chan is always very helpful and communicates what was done to your vehicle. Thanks for the great service! More

by RGTOWNSEN
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

I appreciate the fast professional service of the advisors and all of the the techs. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, James Wood AutoPark Management | 940-591-9663

February 23, 2024

Taylor is amazing! She is efficient, responsive and has a genuine care for customers. She is the reason I continue to come back to the dealership for maintenance! More

by danigirl82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, 10 stars
Feb 26, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

Poor quality control. Air filter service minder was on when we dropped it off for service. it was still on when we picked it and the air cleaner wasn't even checked becaus More

by vsanchez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor, Rachel
Feb 23, 2024 -

James Wood AutoPark responded

Thank you for your feedback. Here at James Wood Chevrolet Denton, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

Jarrett was very professional and helpful during my last service visit. He provided lug bolts for my tires at no charge to me. My waiting time for the service of my vehicle as within the time fare, he quo More

by mk_mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Thank you for the awesome feedback! Jarrett is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

Quick and painless experience. Tim is super helpful every time I have had to take my truck in for service. More

by John Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Hello John, and thank you for your kind words! Tim is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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