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James Wood AutoPark - Service Center

Denton, TX

4.7
2,799 Reviews

2,799 Reviews of James Wood AutoPark - Service Center

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May 09, 2024

Samantha took great care of me in record time. My recall was finished before the time promised. My only problem was after I got home, I realized there was some kind of overstay all over my car. More

by LANABROBERG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

James Wood AutoPark responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

Gavyn and Service Team is Great in Customer Service and always giving updates. No complaints when issue keeps coming up More

by Marco.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

James Wood AutoPark responded

Thank you, Marco. We appreciate your kind words about Gavyn and our Service Team. We strive to provide top-notch customer service and keep you informed every step of the way. If any issues persist, please don't hesitate to contact us so we can address them promptly. Thank you for choosing James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

Fast and good service. Fast and good service. Fast and good service. Fast and good service. More

by GGOODWIN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience! We are delighted to hear that you received fast and excellent service at James Wood Chevrolet Denton. We appreciate your kind words and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

Excellent work and the best dealership in North Texas. 15 plus years from sales and maintenance. More

by TLSMITH_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

James Wood AutoPark responded

We truly appreciate your loyalty and trust in James Wood Chevrolet Denton for over 15 years. We're honored to have been part of your sales and maintenance journey. Your support means the world to us! Sincerely, James Wood AutoPark Management | 940-591-9663

May 07, 2024

As usual your service department didn't put down covering on the floor mat in my Cadillac and got grease on the drivers side mat once again. After 11 years of servicing my car you would think somebody could More

by DONA715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Adams
May 09, 2024 -

James Wood AutoPark responded

Thank you for sharing your concerns with us, Dona. Your feedback is crucial, and we will address this matter with our service department to ensure a better experience in the future. If you'd like to discuss this further, please reach out to us directly. We appreciate your loyalty over the past 11 years and hope to have the opportunity to regain your trust. Sincerely, James Wood AutoPark Management | 940-591-9663

May 07, 2024

Jarrett is why we keep coming back! He is always honest and keeps up with all the important details. More

by MICAH.CASWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

James Wood AutoPark responded

Thank you, Micah, for the wonderful review! We truly value your loyalty to James Wood Chevrolet Denton. Jarrett's dedication to honesty and attention to detail are what we strive for with every customer. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 07, 2024

Rachel does an absolutely amazing job! Service with a smile! Couldn’t ask for a better service consultant. And Brandon Stolp is a miracle worker! More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Alvey
May 09, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We are thrilled to hear that Rachel and Brandon provided you with exceptional service. At James Wood Chevrolet Denton, we strive to deliver top-notch service with a smile every time. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 05, 2024

This dealership has been excellent in service and has exceeded expectations. I have no fear trusting them with all of my service needs. More

by jordanpaul.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

James Wood AutoPark responded

Thanks for this awesome review, Jordan! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, James Wood AutoPark Management | 940-591-9663

May 04, 2024

Love the pick up and delivery service by the dealership. All work was done in a day. All staff are very friendly . More

by GMTRX90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
May 07, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 04, 2024

This is a great service department and has changed my feelings on dealerships. They always go over and beyond and i feel like they will truly take care of my vehicle. More

by npatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

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