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James Wood AutoPark - Service Center

Denton, TX

4.7
2,689 Reviews

2,689 Reviews of James Wood AutoPark - Service Center

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February 09, 2024

Quite impressed! Brought car in for an interior noise at 10 am and by 4 pm they had found, fixed and had my car ready to go. I am impressed. Thought it would take at More

by sgtkinzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 09, 2024

The easiest process i have ever experienced. Goes above and beyond in providing services to their customer. More

by SIMPSONTINAM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

February 09, 2024

Excellent Dealership. Well run. People are very friendly and professional. They go above and beyond to satisfy their customers. More

by jmilano54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Little
Feb 12, 2024 -

James Wood AutoPark responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 09, 2024

The dealership has no sense of urgency to get your vehicle repaired. I waited 2 months for a diagnosis. And another 2 weeks for a repair. They provided no loaner vehicle despite my car being under war More

by dshugart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavyn newsom
Feb 12, 2024 -

James Wood AutoPark responded

We appreciate you sharing the feedback regarding your recent visit to James Wood Chevrolet Denton's service department. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work, especially when we are shorthanded. Thank you for taking the time to let us know about this issue. If you would like to discuss this further, please reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2024

Service was fast,it usually is! I like the people in y’all’s shop, they get me in and out so I can get stuff done… More

by seahunt500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team. Please let us know if you have any questions about the work that was done. Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2024

Jarrett is great! Definitely goes above and beyond. Got new tires and the pricing was competitive and was done well More

by Tyler Ritchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

James Wood AutoPark responded

Tyler, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Jarrett went above and beyond for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, James Wood AutoPark Management | 940-591-9663

February 08, 2024

It’s worth the drive over because I know Tim is going to explain what needs to be done and is going to be straightforward and honest, which I appreciate. More

by OLIVIADODSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

James Wood AutoPark responded

Thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2024

Brandon Stolp is excellent! Recommended 100% A+++ Brandon has always ensured the highest quality on all levels. More

by marcstanwyck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2024

The appointment was easy to make, staff professional and service completed faster than estimated. Overall very satisfied. More

by ohst1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2024

Arrived at 7:15 without an appointment. As usual, the service department idid an excellent job getting me in and out by 11:00 AM. Never a bad experience with James Woods Cadillac Servic More

by rtebo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Feb 08, 2024 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

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