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James Wood AutoPark - Service Center
Denton, TX
2,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
2,799 Reviews of James Wood AutoPark - Service Center
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March 02, 2024
I was able to get service same week for oil change, tire rotation, and more. I used the pick up service scheduled for 8:30. The friendly driver, Tony was there by 8:15. Rachel was super nice on the call rotation, and more. I used the pick up service scheduled for 8:30. The friendly driver, Tony was there by 8:15. Rachel was super nice on the call incoming my service was complete. No issues. Paul delivered by clean car with friendliness. More
by GMTRX90
Verified CustomerEmployees Worked With
Rachel
March 01, 2024
Just blow smoke up my xxx! !! Didn’t confirm that anything was fixed or even addressed. I got A oil change that I paid for… the real issues still have by repaired. !! Didn’t confirm that anything was fixed or even addressed. I got A oil change that I paid for… the real issues still have by repaired. More
by JOHN.NITARDY
Employees Worked With
No comment
March 01, 2024
Problem solved and had my truck fixed same day. Excellent communication. Driver who drove me back to work was excellent Excellent communication. Driver who drove me back to work was excellent More
by toughness66
Employees Worked With
March 01, 2024
This dealership does not appear to be interested in repeat relationships. High on asking prices and low on sale/trades. Service department is a nightmare to deal with, with transfers, dropped calls, "s repeat relationships. High on asking prices and low on sale/trades. Service department is a nightmare to deal with, with transfers, dropped calls, "staff didn't show up today" responses, and months for follow up on parts missing on truck in 6/22 purchase and finally installed in 2/24 in spite of GM writing me letters saying they were available in fall of 23. More
by LANDYWARREN56
Employees Worked With
Didn't see listed
March 01, 2024
Great Service Experience, got my truck fix in the same day, got all my concerns fix right day, got all my concerns fix right More
by hidalgoj17
Employees Worked With
February 29, 2024
Everyone was very professional and very polite. The service staff is also very knowledgeable and efficient. The service staff is also very knowledgeable and efficient. More
by pnicks5467
Employees Worked With
February 28, 2024
Sammantha is the best and I like working with her when I have to take our 2021 Chevy Travers for service. Thank you! have to take our 2021 Chevy Travers for service. Thank you! More
by CWIDENER
February 28, 2024
I have always had a great experience with James Wood. The only issue I have is the cost. The only issue I have is the cost. More
by BSSTARR
Employees Worked With
February 28, 2024
We were in and out in less than an hour for an oil change on our vehicle. on our vehicle. More
by TPHODGE60
Employees Worked With
