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James Wood AutoPark - Service Center

Denton, TX

4.7
2,732 Reviews

2,732 Reviews of James Wood AutoPark - Service Center

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January 31, 2024

The collision center is the worst experience I have ever had. I Wii avoid using it in the future. More

by geneygibson
Recommend Dealer
No
Employees Worked With
Collision
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Feb 05, 2024 -

James Wood AutoPark responded

Thank you for taking the time to provide our dealership with feedback about your experience, Geney. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened during your time in our collision center. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

January 31, 2024

Excellent professional service. . Very accommodating and considerate. I really appreciated the service. I would recomment it to all friends and associates.. More

by ksedgley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

James Wood AutoPark responded

Thanks for your kind words! We appreciate our team here at James Wood Chevrolet Denton and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2024

I was told I needed a new transmission ($6000) after going in twice in 2 weeks for the same issue. My local mechanic fixed the problem by servicing the transmission for $200. More

by JBTKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

James Wood AutoPark responded

Thank you for taking the time to provide our dealership with feedback about your experience. We strive for 100% customer satisfaction and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we may discuss your service experience. Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2024

Amazing Service from Sales to the Service Department. I thank you very much as I will definitely will be sending people you r way. More

by recep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

James Wood AutoPark responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2024

Very professional and courteous. I was kept informed of the progress on the service being completed in a timely manner More

by JUDYRUGGERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

James Wood AutoPark responded

Judy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

January 30, 2024

Great Gavynn and Mr Stolp are excellent they are totally interested in helping me get my truck fixed More

by jdelk60
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

James Wood AutoPark responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

January 29, 2024

Fast, easy and paid what I expected. Can’t really ask for much more than that More

by johnson214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

January 28, 2024

The drivers were very friendly. Jarret informed me about a head light issue I had. The young lady with the nose ring was NOT friendly at all. She hardly looked at me and acted as if More

by FUNNSUN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

James Wood AutoPark responded

FunnSun8, Im sorry you had a bad experience. Can I get your name and number so I may look into your situation further? Thank you, Amanda

January 28, 2024

Advisor very knowledge and very professional,investigative and found solutions for my complaints,will recommend your service department to all my friends More

by DLE2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

January 28, 2024

The service clerk, Rachel, was friendly and organized. It was a pleasure to work with her. More

by SPANNCLAN5
Recommend Dealer
Yes
Employees Worked With
Rachel in the service department at James Wood Denton
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Jan 31, 2024 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rachel does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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