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James Wood AutoPark - Service Center

Denton, TX

4.7
2,732 Reviews

2,732 Reviews of James Wood AutoPark - Service Center

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January 28, 2024

Great service & attention from staff in all areas! Clean waiting area & bathrooms! Will return when needed. More

by FBBEHRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names!
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Jan 31, 2024 -

James Wood AutoPark responded

Hello, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, James Wood AutoPark Management | 940-591-9663

January 28, 2024

This is another good experience at James Woods Service and Parts Center. Was meet by Samantha with courtesy attention and reasonable time wait to my needs with my 2022 Chevrolet Silverado. Edward in p More

by PAUL.EARHEART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward in Parts 5 Star! Russ with Courtesy Vehicle's 5 Star
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Jan 31, 2024 -

James Wood AutoPark responded

Thank you for taking the time out of your day to share your wonderful experience with us, Paul. We are delighted to hear you were treated with prompt, courteous, and informative service on your Chevrolet Silverado. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, James Wood AutoPark Management | 940-591-9663

January 27, 2024

It’s nice to deal with honest people. I’ve always been treated well at James Wood More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schwarze , William Youngblood
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Jan 30, 2024 -

James Wood AutoPark responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 27, 2024

The Service Department always comes through on my service needs. Taylor Adams kept me regularly informed on the repairs to my XT5. More

by rphanna_2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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Jan 30, 2024 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 26, 2024

Work was performed on time. Quality work as usual. They always make the customer feel welcome and comfortable. More

by KNIGHTPAT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

January 26, 2024

Mike was excellent. Service technicians got my truck fixed quickly and efficiently. Overall, a good experience. More

by LEPERDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, James Wood AutoPark Management | 940-591-9663

January 26, 2024

My service advisor did everything he could to get my car repaired but you can’t do much without parts from GM. More

by sgtkinzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

January 25, 2024

Excellent service, and performance. Taylor my service advisor did a great job like always. Highly recommend. More

by APUIG2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jan 26, 2024 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Taylor was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

January 25, 2024

Best experience ever! Customer service was top notch! Samantha was super helpful. I would highly recommend James Wood Auto Park service department! More

by DSWEEDEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 25, 2024

Given different quote over phone than charged. at pick up . Please review recorded telephone conversation. More

by sigmetr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

James Wood AutoPark responded

We're disappointed to hear about your experience, and we'd like to understand more about it. Please contact us so we can work towards a resolution. We look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

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