James Wood AutoPark - Service Center
Denton, TX
2,798 Reviews of James Wood AutoPark - Service Center
Gavynn was very professional and went above and beyond to ensure I was taken care of. Thank you so much to him and the entire team at James Wood. ensure I was taken care of. Thank you so much to him and the entire team at James Wood. More
Samantha is always great to work with! Everyone was very friendly and helpful from start to finish! Everyone was very friendly and helpful from start to finish! More
I threw an extra issue at tem and handled it in strde. They actually upgraded the system. Great Service. They actually upgraded the system. Great Service. More
Service was great and on time. Car even got washed. Nice job every time Thanks Car even got washed. Nice job every time Thanks More
Taylor Adams is one of the best CS reps I have ever dealt with. She makes everything easy and seamless regardless of my busy schedule. with. She makes everything easy and seamless regardless of my busy schedule. More
Sam and the entire team were amazing. She was very helpful when I needed it! I appreciate everything she does! She was very helpful when I needed it! I appreciate everything she does! More
The service team was great. Very well organized and detailed explanation about my vehicle. Thanks so much Very well organized and detailed explanation about my vehicle. Thanks so much More
Jessie went above and beyond taking care of us. Our vehicle came out great! Thank you Jesse, and James Woods. Our vehicle came out great! Thank you Jesse, and James Woods. More
My experience with James Wood and GMC overall has been absolutely horrific. It is the worst experience I’ve ever experienced with a vehicle. I have owned several, a lot of vehicles in my life. This is by absolutely horrific. It is the worst experience I’ve ever experienced with a vehicle. I have owned several, a lot of vehicles in my life. This is by far the worst experience I’ve ever experienced and I was pretty much told it is what it is, just live with it. My truck, which is a brand new 2023 when I bought it has been in the shop for about five months total since I’ve owned it. So for 20 months that I’ve had it or so, five months has been in the shop. So 25% of my payments that I’ve made have gone to a truck that I have not been able to drive. I am so embarrassed, And ashamed of myself for purchasing a GMC. I will never ever do it again. And I will definitely pass that word around. Starting with the Better Business Bureau. I hate that I have to give Samantha such a low review, but she was unable to help me, period. More