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James Wood AutoPark - Service Center

Denton, TX

4.7
2,628 Reviews

2,628 Reviews of James Wood AutoPark - Service Center

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October 21, 2023

Great service, nice people. Always helpful and kind. I've bought 2 cars from them and will go back again. More

by JLBEMRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

Work was good. Wish someone had kept me posted. Sat for over 3 hours w/o. Info More

by KATHY.UHLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

James Wood AutoPark responded

Thanks for your great review, Kathy. We do appreciate your patience for the extended wait that you encountered and we will take this feedback into account going forward. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

Friendly , professional staff who were timely and went beyond expectations to get the work done! More

by pjnelson61
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

James Wood AutoPark responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

Service Rep acknowledged my presence very quickly and took care of my needs. Very courteous and willing to help me. More

by RMENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smantha Oliphant
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Oct 23, 2023 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

Excellent service and support. James Wood repaired the damage and made my vehicle look brand new. The service was excellent. More

by cslcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
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Oct 23, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

Love this place. Always take care of everything and prices are reasonable. Quick to get me scheduled every time! My service manager Tim, goes above and beyond to make More

by 1RON.CROCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

Can always depend on their professional service! Gavin is always on top of customers needs. More

by fleminji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2023

I was told they fixed my truck steering column by replacing a module. Now it’s showing the same problem More

by Sani K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

James Wood AutoPark responded

Sani, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

October 20, 2023

Friendly, professional staff who were timely and went beyond expectations to get the work done! More

by mikew11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Little
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Oct 23, 2023 -

James Wood AutoPark responded

Mike, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2023

I was met immediately upon driving up. In for an oil change that took no time at all. Very friendly service. More

by SPARKSGD44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

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