James Wood AutoPark - Service Center

Samantha is professional and knowledgable. She does an excellent job and the service is to rate. She does an excellent job and the service is to rate. More

The service I requested was for an oil change and tire rotation. Unfortunately after entering the freeway I received a Tire pressure warning message. That should never have happened. A technician did not rotation. Unfortunately after entering the freeway I received a Tire pressure warning message. That should never have happened. A technician did not do their job. Should I be concerned about loose lug nuts? My first visit would be rated a 4-5, my second visit (Body Shop) would be a 4.. More

The fact that I can’t get this done on the weekend is very inconvenient. Also, why the part for my car came in I had to get a letter in the mail. What happened to phone calls? Mail is not reliable. What very inconvenient. Also, why the part for my car came in I had to get a letter in the mail. What happened to phone calls? Mail is not reliable. What if we didn’t receive it? We would have never of known the parts were in. I would never buy a vehicle from this dealership again. More

Everyone was friendly and courteous. Service was completed in a timely fashion. We have no complaints. Service was completed in a timely fashion. We have no complaints. More

James Wood Auto Park Sales and service dept has always been a great experience overall the past 20 years or so...... been a great experience overall the past 20 years or so...... More

Jarret was great while my Blazer was in for service. Kept me updated along the way and very friendly! Kept me updated along the way and very friendly! More

My oil change and tire rotation on my truck was quick and easy. Thank you for another pleasant service visit. easy. Thank you for another pleasant service visit. More

Knowledgeable, very courteous and helpful personnel. They kept me informed of the progress and offered any assistance that I might need. They kept me informed of the progress and offered any assistance that I might need. More

Jarrett Able exemplifies kindness, professionalism, and attentiveness. Even after I left, he promptly returned my call when I reached out with a question. He explained the issue clearly and put my mind a attentiveness. Even after I left, he promptly returned my call when I reached out with a question. He explained the issue clearly and put my mind at ease. Jarrett provided the necessary maintenance care without pressuring or alarming me into thinking it had to be done that day. He worked with me to schedule a convenient appointment for my car maintenance. I have always enjoyed working with Jarrett, who has been my Service Consultant since I purchased my vehicle in 2017. Jarrett is an exceptional employee, consistently demonstrating care, honesty, and a genuine commitment to meeting his customers' needs. Thank You, Jarrett for all you do! More

I arrived at the dealership service dept about 15 minutes early. I was greeted and my pickup was immediately taken in for service. In no more than 30 minutes, my name was called, my vehicle was ready and I early. I was greeted and my pickup was immediately taken in for service. In no more than 30 minutes, my name was called, my vehicle was ready and I was on my way. Great service!! More