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James Wood AutoPark - Service Center

Denton, TX

4.7
2,616 Reviews

2,616 Reviews of James Wood AutoPark - Service Center

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November 19, 2024

I can always count on James Wood Auto and all the staff to take care of my automobile needs efficiently and timely. Long, long time customer! More

by jeanniebobeannie
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your loyalty as a long-time customer of James Wood Chevrolet Denton. It's our pleasure to provide efficient and timely service for all your automobile needs. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 19, 2024

I am so happy , however I paid you & I choose not to have to labor extra with writing a long expression . Well I did it anyway. More

by FRANKWREEVES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback with us! We're thrilled to hear that you're happy with your experience. We appreciate your effort and look forward to welcoming you back to James Wood Chevrolet Denton in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

November 19, 2024

I have always chosen James Wood Autopark when I need anything done for my SUV. I would recommend them highly! More

by akms44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Felder
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Nov 22, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We truly appreciate your loyalty to James Wood Chevrolet Denton for your SUV needs. Your recommendation means the world to us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2024

Service was great. Waiting area is clean and comfortable. Samantha is awesome. Very helpful and took great care of us. More

by JACKMCWILL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

James Wood AutoPark responded

Thank you, James! We’re thrilled to hear that you had a great experience with our service. It's wonderful to know that the waiting area met your expectations and that Samantha provided you with such helpful care. We appreciate your feedback and look forward to seeing you again at James Wood AutoPark! Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2024

The management and efficiency has gone down. Electronic messages, when you receive one, does not resolve or fix the issue. More

by thkaddatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate your insights regarding the management and efficiency at James Wood Chevrolet Denton. We are always looking to improve our processes and communication. Please feel free to reach out directly so we can address your concerns more effectively. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2024

Taylor communicated great. Car was ready in time and everything was done correctly. Thank you More

by Kristim232323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

James Wood AutoPark responded

Thank you, Kristim! We're thrilled to hear about your positive experience at James Wood AutoPark. It's great to know that our team was able to communicate effectively and have your car ready on time. We appreciate your feedback and hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 17, 2024

Because they did work on my truck, stretched the glass up the tent and didn’t even bring it to my attention. My truck was not like that before I took it to them. More

by RECHARDMCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Elliot
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand your frustration regarding the work done on your truck at James Wood Chevrolet Denton. It's important to us that our customers are satisfied with their service. Please reach out to us directly so we can discuss your concerns and work towards a solution. We appreciate your input and hope to hear from you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 17, 2024

Dropped off my Escalade for an oil change. They had to keep it additional time for recalls. When I picked my truck up it was cleaner than when I take it to the car wash! Staff is always supe More

by ADOGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your amazing review! We're thrilled to hear that your Escalade was not only serviced for the oil change and recalls but also returned to you cleaner than ever. It's great to know that our team made a positive impression with their helpfulness. We appreciate your kind words and look forward to serving you again at James Wood AutoPark! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

They did a great job fixing my ignition issue. It works perfectly now. I would recommend their service department. More

by DA1004GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that we could help resolve your ignition issue and that everything is working perfectly now. Your recommendation of our service department means a lot to us at James Wood AutoPark. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

Tim did a great job of keeping me informed on the status of my vehicle and it was finished on time. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review, Joshua! We're thrilled to hear that Tim kept you informed about your vehicle's status and that it was finished on time. At James Wood AutoPark, we strive to provide excellent service, and your feedback is much appreciated. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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