James Wood AutoPark - Service Center

I like the customer and car service they provide, the guest area is great and beyond any other that I have been in. I like how they take care of their customers. guest area is great and beyond any other that I have been in. I like how they take care of their customers. More

They took good care of me at James Wood Chevrolet. My vehicle was in and out of there in 45 minutes with a new battery. My vehicle was in and out of there in 45 minutes with a new battery. More

Trish is the best. I remember back when she worked with Mary and Gary at Al Mcnatt Chevrolet. That would have been around 1980. This time 40 years plus she is still gre I remember back when she worked with Mary and Gary at Al Mcnatt Chevrolet. That would have been around 1980. This time 40 years plus she is still great. She is the reason I go back. More

Upon arriving to this dealership I was greeted with a smile by the service advisor. They were busy, but I was in and out in no time. I will use this dealership again. smile by the service advisor. They were busy, but I was in and out in no time. I will use this dealership again. More

Only issue we have, is scheduling. We called the service dept to make an appointment and were told, it doesn't matter whether you have an appt or not, it will take the same amount of t We called the service dept to make an appointment and were told, it doesn't matter whether you have an appt or not, it will take the same amount of time as a drop in. Seemed odd. As soon as we arrive first question was do you have an appointment? Again a little odd. We did not schedule the appointment, arrived as the doors were opening at 7 am, and did not have any problems with getting service quickly More

They got me in and out and kept me informed Mike was very courteous and explained every step of process. courteous and explained every step of process. More

Straight forward pricing. I was pleasantly surprised that there were no dealer “value adds”.. I shopped at more than a half dozen dealerships since August and all had dealer “ I was pleasantly surprised that there were no dealer “value adds”.. I shopped at more than a half dozen dealerships since August and all had dealer “value adds” of $1200- $3900. My sales associate, John Terry, was prompt in answering my questions. He was courteous, and professional. I felt like he valued my time. It definitely was worth the drive to James Wood Auto Mall. More

Rachel is always great. Charge for card not good when you can only write a 750.00 personal check. Charge for card not good when you can only write a 750.00 personal check. More

Rachel Alvey handle my problem very professionly ,got me a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. More

Katie Wilkins made our experience as wonderful as she could. She even stayed on top and followed through with the remaining items that was promised to us to be repaired on the vehicle we purchased. Would could. She even stayed on top and followed through with the remaining items that was promised to us to be repaired on the vehicle we purchased. Would definitely purchase from this dealer again! Professional, ethical and trustworthy! Thank you James Wood! Thank you Katie! More