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James Wood AutoPark - Service Center

Denton, TX

4.7
2,732 Reviews

2,732 Reviews of James Wood AutoPark - Service Center

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October 13, 2024

Pleasure dealing with James wood Cadillac. Car was picked up on scheduled time and service advisor Taylor Adam’s kept me informed of status of repair. Car was returned by very courteous young More

by joyrichardb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Sewell
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Oct 15, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience with James Wood Chevrolet Denton and that Taylor kept you informed throughout the repair process. It's also fantastic to know that your car was returned in excellent condition. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2024

GMC Sierra AT4 truck service. Samantha-service advisor- extremely professional. Received text message on the service progress. Fast service. Very happy. Complimentary wash. Nice t More

by Jim Boland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

James Wood AutoPark responded

Thank you, Jim! We’re thrilled to hear that you had a great experience with your GMC Sierra AT4 service at James Wood Chevrolet Denton. It's wonderful to know that Samantha provided you with professional service and kept you updated on the progress. We appreciate your feedback about the complimentary wash; we believe it's the little things that make a difference. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2024

Never communicated that the recall service I scheduled would take over 4 hours. Neither at the time of scheduling nor when I told the service representative that I was staying. When I checked on my car at More

by cahampton21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that waiting for an extended period during service can be frustrating, especially for recall work. Your feedback is important, and we appreciate you bringing this to our attention. If you would like to discuss this matter further, please feel free to contact us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2024

They wanted to charge me $350 to replace a windshield spray nozzle that cost $16 More

by JvYankees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience. We understand that pricing issues can be frustrating, especially for parts that seem relatively inexpensive. At James Wood AutoPark, we strive to provide transparent pricing and quality service. If you have further concerns or would like to discuss this matter, please feel free to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

October 11, 2024

Spectacular service from Edwin he definitely took care of my vehicle after my wife was disrespected by Mike Belew. Edwin will be the person I trust from now on with all future services! More

by rizzo214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear about your spectacular service from Edwin at James Wood Chevrolet Denton. It's great to know that he took great care of your vehicle. We appreciate your trust in us and look forward to helping you with all your future service needs. Please don't hesitate to reach out if you need anything else! Sincerely, James Wood AutoPark Management | 940-591-9663

October 11, 2024

I have always had such a great experience when I have work done to my car. More

by akms44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Strickland
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Oct 14, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that you've always had a great experience at James Wood Chevrolet Denton. We appreciate your trust in us for your car's needs and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 10, 2024

Great dealership, I would definitely use again, everything was done in a timely manner to my expectations More

by tballard597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that everything met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 10, 2024

Gavynn Norris is the best advisor I’ve ever had! I would definitely recommend him. More

by alexhatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Gavynn provided you with excellent service. At James Wood Chevrolet Denton, we always strive to ensure our customers have a great experience. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 10, 2024

Clean, friendly and excellent customer service. Always providing the right service and never overselling, which any customer can appreciate. More

by THEGARCIASX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! We're thrilled to hear that you experienced clean facilities, friendly staff, and excellent customer service at James Wood Chevrolet Denton. It's our priority to provide the right services without overselling, and we truly appreciate your recognition of that. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

October 10, 2024

There was an incident during my service being done. Taylor was completely transparent with me and made sure everything was done and immediately put me in a loaner and had most of my vehicle repainted t More

by STACEY_DRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that Taylor provided you with such exceptional service at James Wood Chevrolet Denton. Transparency and going above and beyond are what we strive for, and it's great to know that your experience reflected that. We appreciate your loyalty and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

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