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James Wood AutoPark - Service Center
Denton, TX
2,733 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,733 Reviews of James Wood AutoPark - Service Center
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September 26, 2024
Jarrett was great. There was actually an issue when they first fixed my door, but Jarrett admitted the dealerships mistake, and got me back in to fix it quickly at no c There was actually an issue when they first fixed my door, but Jarrett admitted the dealerships mistake, and got me back in to fix it quickly at no cost to me. Mistakes happen, but the fact that they admitted that, and made it right quickly goes a long way. More
by jessedanieleyer
Verified CustomerEmployees Worked With
September 26, 2024
The staff was very pleasant and efficient while taking care of my needs. Everything was done as promised and within budget with no unpleasant surprises ( as happens now all the time) care of my needs. Everything was done as promised and within budget with no unpleasant surprises ( as happens now all the time) More
by KHAWAJA1951
Employees Worked With
September 25, 2024
James Woods Cadillac has always been very courteous and always concerned to keep their customers completely satisfied whether a major vehicle problem or a simple oil change. always concerned to keep their customers completely satisfied whether a major vehicle problem or a simple oil change. More
by PAMTRISLER
Employees Worked With
September 25, 2024
Recall work was completed in the promised time frame. Vehicle was returned in good condition. Vehicle was returned in good condition. More
by wjlrcox
September 25, 2024
Samantha was great to work with. The only suggestion I would make about James Wood is it should take less time when you make an appointment for routine service. Having said that, J The only suggestion I would make about James Wood is it should take less time when you make an appointment for routine service. Having said that, James Wood is still a great place to do business. More
by KAM3801
Employees Worked With
September 25, 2024
Working with a professional like Samantha is why I’ll keep buying my vehicles from James Wood. The service department is second to none. keep buying my vehicles from James Wood. The service department is second to none. More
by parkermays
Employees Worked With
September 25, 2024
It's always very easy to get a appointment. Service has always been prompt. Samantha keeps me informed of the work going on. Service has always been prompt. Samantha keeps me informed of the work going on. More
by brian.tressa
Employees Worked With
September 24, 2024
I’ve purchased 5 vehicles over the past 14 years. Always have them serviced there because of their excellent customer service. Always have them serviced there because of their excellent customer service. More
by citabria97
Employees Worked With
September 24, 2024
Very Professional EVERYTIME I have service work done at James Wood. Multiple vehicles over a decade. Edwin Chan has always been our contact. THE BEST! Always detailed in explanation and ensures I know whe James Wood. Multiple vehicles over a decade. Edwin Chan has always been our contact. THE BEST! Always detailed in explanation and ensures I know where things are in the process. whether warranty work or not - always ready to help and accommodates my schedule. More
by mephanco
Employees Worked With
September 24, 2024
Excellent service! !! Excellent excellent excellent excellent customer service by all the team members and excellent !! Excellent excellent excellent excellent customer service by all the team members and excellent More
by LARRYDLEWIS24
