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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,696 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,696 reviews
July 17, 2025
Always friendly and a pleasure to work with, this dealer is one that I can say I would recommend to family and friends is one that I can say I would recommend to family and friends More
by PAULJ76
Verified Customer
July 17, 2025
Matt Garretson done a very good job having everything ready to go on the sale and trade in. ready to go on the sale and trade in. More
by Lee
Employees Worked With
July 16, 2025
This is the best dealership. The Dealers are the best very nice and extremely friendly The Dealers are the best very nice and extremely friendly More
by stine.margaret
July 16, 2025
Dealership was so easy to work with. Pricing was upfront and fair. The process was smooth, easy, and we felt very comfortable through the whole process. Shout out to Tony Lara (our sales Pricing was upfront and fair. The process was smooth, easy, and we felt very comfortable through the whole process. Shout out to Tony Lara (our sales guy) for how easy he was to work with and how quickly he not only got our trade in valued but got us back to financing. Once in the financing office there was zero pressure for upgrades, additional plans, or add-ons, which we greatly appreciated. This is our 3rd purchase from a James Wood dealership and there is a reason for that! Thank you Tony and James Wood Decatur for everything! We love our new car! More
by CHADANDKELLI
Employees Worked With
Tony Lara
July 16, 2025
I have traded with James Wood for many years. I have always had a great experience with this dealership. I have always had a great experience with this dealership. More
by Fred
Employees Worked With
July 16, 2025
Dealership was very helpful in completing the sale and working with us to get the best deal for all parties concerned. working with us to get the best deal for all parties concerned. More
by JOHNTARPLEY
July 15, 2025
From new car sales to the service department dealing at James Wood is as easy as it gets. Bought my last three trucks from Steve Frazier and he always finds the right truck that i need. And, Brian in servi James Wood is as easy as it gets. Bought my last three trucks from Steve Frazier and he always finds the right truck that i need. And, Brian in service department knows most people by name and always takes care of my needs. More
by tarleton1983
July 15, 2025
At the initial point of contact, Christopher Finnel presented professionally and pleasant. Made the process simplistic. Completed the transaction with Chris Finneland received the same respectful ser presented professionally and pleasant. Made the process simplistic. Completed the transaction with Chris Finneland received the same respectful service. More
by echarris47
Employees Worked With
July 15, 2025
This is my third purchase with Karen, Karen is great to work with, and her service is second to none. work with, and her service is second to none. More
by davidbragg67
Employees Worked With
July 14, 2025
The service is always spectacular from sales, to service to the collision center.Bob Miller always takes such great care of us! to the collision center.Bob Miller always takes such great care of us! More
by becky40
