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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,094 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,094 reviews

November 28, 2025

This the 3rd review I have done on James Wood. Get your heads out of your behinds and read one of the previous reviews More

by TREATJUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None ya
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November 28, 2025

I just wanted it fixed. I left it and was called the next day and told we've got a truck ready for you. Since it was a warranty issue they didn't call for approval. They j More

by bobboston1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bob. We appreciate you sharing your experience with us. At James Wood Chevrolet Buick GMC Decatur, we strive to resolve issues efficiently, especially when it comes to warranty repairs. We're glad to hear your truck is ready! If you have any further questions or need assistance, feel free to reach out. We hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 28, 2025

Excellent to deal with would recommend would buy again dealership is clean my salesman was excellent More

by billrod138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew ward
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Nov 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to hear that you found our dealership clean and that your salesman provided excellent service. We look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 28, 2025

Great job we had Marty Mitchell and can’t say enough about him! Knew our needs and catered to us helping us not go over budget. That NEVER happens at car dealerships! All the staff was helpful & nice More

by mustangannie4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Mitchell
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Nov 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Annie! I'm thrilled to hear that Marty was able to meet your needs and help you stay within budget. It's great to know that our team's friendliness made a positive impact on your experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words, and we look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 28, 2025

Fast service and the staff is very friendly and professional. Cason Howell is the best. More

by ROCKING.S.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am pleased to hear you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Cason is indeed a valuable member of our team, and it's great to know he made your visit enjoyable. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 25, 2025

Buying my new vehicle was easy. I really appreciated that they didn’t try to add things on to my purchase or sell me warranties, service plans. More

by michellenthomason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review, Michelle! I am glad to hear that your experience at James Wood Chevrolet Buick GMC Decatur was smooth and straightforward. We believe in providing our customers with a transparent purchasing process, so we're glad you appreciated that. Looking forward to seeingyou again for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 25, 2025

Chad Huddleston and Mike Wheat were so helpful! Made the process quick and easy! Will come back, for sure! More

by kcooper1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Huddleston
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Nov 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that Chad and Mike provided you with such helpful service at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and look forward to welcoming you back in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 23, 2025

they did a oil change no hard service was performed so there is not a lot to say More

by MSWINKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your feedback regarding your recent oil change at James Wood Chevrolet Buick GMC Decatur. We’re glad to hear you had a smooth experience. If you ever need further assistance or have any questions, feel free to reach out. We hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 23, 2025

Marty was phenomenal to deal with and an even better person to talk to. He made things so easy and helped me out every step of the way. I will be sending more people to him in the future. More

by Roy Valenzuela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Mitchell
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Nov 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Roy! I'm thrilled to hear that you had a great experience with Marty at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know he made the process easy for you. I appreciate your willingness to recommend us, and we look forward to assisting you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 23, 2025

I had a great experience with the sales department. My salesman made sure i was taken care of and the service girl at checkout was great too. More

by DAWNAMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Amy! I'm thrilled to hear that you had a great experience with our sales department and that our team took great care of you. Your satisfaction is important to us at James Wood Chevrolet Buick GMC Decatur. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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