Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,388 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,388 reviews
April 08, 2025
Cathy at James Wood is great. Honest dealer who stands behind there word and wants to do right by their customers. Can't ask for much more than that. Honest dealer who stands behind there word and wants to do right by their customers. Can't ask for much more than that. More
by fmzaratejr
Verified CustomerEmployees Worked With
April 08, 2025
Cathy was very pleasant to work with. When it's time for another vehicle I will be back to see Cathy! When it's time for another vehicle I will be back to see Cathy! More
by MAWAKS58
April 08, 2025
Very nice people and not pushy took extra time to explain the new car features and how to use them. the new car features and how to use them. More
by sderzapf0
Employees Worked With
April 08, 2025
Steve welcomed me to my new vehicle and escorted me to each “next step”. I especially appreciated the time that Bob invested in reviewing all the bells and whistles on my new 2025 —my last car was a 2015 each “next step”. I especially appreciated the time that Bob invested in reviewing all the bells and whistles on my new 2025 —my last car was a 2015 Tahoe! Thanks to all! More
by Deborah McGee
Employees Worked With
Other Employees :
Someone in finance—I think his name was Lee?
April 08, 2025
Repair Service staff were always polite and professional. Answered all my questions and made the claim process easy! Thank you!! Answered all my questions and made the claim process easy! Thank you!! More
by swearhome
April 08, 2025
Shawn is very informative and professional! He will continue to be my service advisor as long as I own a Chevy! He will continue to be my service advisor as long as I own a Chevy! More
by LS777
Employees Worked With
April 08, 2025
My catalytic converter went out 4 days after I purchased the car. No proof, but I feel scammed. the car. No proof, but I feel scammed. More
by sparks619
Employees Worked With
April 07, 2025
Andrew did a great job representing the dealership and brand. I live in Azle and as far as the dealership was, it had the right vehicle and the right personnel. Everyone I passed at the dealership was cou brand. I live in Azle and as far as the dealership was, it had the right vehicle and the right personnel. Everyone I passed at the dealership was courteous and greeted me. A couple of them, including Andrew asked if I would like any refreshments. If I'm in need of another vehicle in the future, James Wood will be at the top of the list of dealers, if not THE TOP dealer on the list. More
by jbarcinas91
April 07, 2025
Very smooth. Maybe the best experience I've ever had buying a vehicle. I could tell they valued my time as well as their own. Bravo! Maybe the best experience I've ever had buying a vehicle. I could tell they valued my time as well as their own. Bravo! More
by cforsythelectric
Employees Worked With
April 07, 2025
It’s close to home & the employees are very friendly. I feel they take very good care of my car. I feel they take very good care of my car. More
by JBBROOKS1972
Employees Worked With
