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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,591 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,591 reviews
May 10, 2025
I have dealerships much closer but I choose James Woods because of the service department. While things have changed over the 30 plus years the service department has remained stellar. because of the service department. While things have changed over the 30 plus years the service department has remained stellar. More
by DREWBROOKS343
Verified CustomerEmployees Worked With
May 10, 2025
Mike Wheat gave me a fair price on my trade. Tony Lara made sure that my buying experience was great. He informed me during the buying process and then oriented me on my car. Tony Lara made sure that my buying experience was great. He informed me during the buying process and then oriented me on my car. More
by holly.east74
May 09, 2025
Free is always a pleasure to deal with. He knows how to treat each customer and keep them happy. As long as he is with James wood so will I. He knows how to treat each customer and keep them happy. As long as he is with James wood so will I. More
by johnsonm6340
Employees Worked With
May 09, 2025
Karen is a consummate professional. Whenever I shop at James Wood Decatur, I always deal with Karen. Whenever I shop at James Wood Decatur, I always deal with Karen. More
by Susan & Mike McCoy
May 09, 2025
Our Service writer, Dason, was spot on. He kept us updated, and went out of his way to explain everything so the we understood. He's definitely got two thumbs from us! He kept us updated, and went out of his way to explain everything so the we understood. He's definitely got two thumbs from us! More
by CHILIDILLO
Employees Worked With
May 09, 2025
The lady who did our paperwork at used car dealership was extremely efficient and pleasant. The computer screen desk is very convenient, extremely efficient and pleasant. The computer screen desk is very convenient, More
by mlf1947
Employees Worked With
May 08, 2025
I received a friendly and helpful greeting the moment I walked in and within a minute I was introduced to Andrew Baier, my salesperson. He was also super friendly and helpful. I shared what I was interes walked in and within a minute I was introduced to Andrew Baier, my salesperson. He was also super friendly and helpful. I shared what I was interested in and details about my trade and within a few minutes I was test driving my new truck while they obtained the appraisal. Within 5 minutes of my return I got the offer for my truck and we were talking numbers. This process was quick and there was zero pressure. Andrew then presented the numbers to me and and I was pleased. I shared that I wanted to think about this overnight but after a few minutes, I took the deal and closed it the next afternoon. An easy, zero pressure event and I felt well treated. Best buying experience ever and I've had good ones in the past. Thank you Andrew! More
by mwsheehan56
May 07, 2025
Dason was awesome and everything was done in a timely fashion. I use JWM for all my services fashion. I use JWM for all my services More
by dawglb76
