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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,741 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,741 reviews

August 18, 2024

Great experience. Mike was easy to work with and very professional. I would recommend to others. More

by michaelmiller0676
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur, and I appreciate your recommendation. Mike will be pleased to know that you found him easy to work with and professional. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 17, 2024

Great service, friendly staff, they expedited the whole process, simple and quick and easy. good business. Worked on my time frame. More

by eltonportlock
Recommend Dealer
Yes
Employees Worked With
MARIO,GRIEGO
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Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you experienced great service and found our staff to be friendly at James Wood Chevrolet Buick GMC Decatur. It's wonderful that we could accommodate your time frame and make the process simple and quick for you. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 17, 2024

This was the easiest car buying experience I've ever had. Landon was very helpful and Ruben made the paperwork quick and easy. I will definitely deal with James Wood Motors again. More

by rkllank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your car-buying experience was so easy and enjoyable. It's great to know that Landon and Ruben provided you with the assistance you needed. I appreciate your support and look forward to serving you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 17, 2024

James Woods as always been great to us. We enjoy our visit each time we are there. More

by RANCE952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
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Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you enjoy your visits to James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 16, 2024

Disappointed in used quality. I was assured the vehicle had been carefully checked, but warned I would take it to the Ford dealer for a thorough check. The rear brakes and battery More

by jsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Filline
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Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We understand your concerns regarding the quality of the vehicle, and we appreciate your feedback about the rear brakes and battery. At James Wood Chevrolet Buick GMC Decatur, we strive to provide vehicles that meet our high standards. I encourage you to reach out to me directly so we can discuss your concerns. Thank you for bringing this matter to my attention. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 16, 2024

Friendly and informative dealership. Will even order things you might need for any other vehicle. More

by mawma0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
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Aug 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found James Wood Chevrolet Buick GMC Decatur to be friendly and informative. Our team is always here to assist you with any needs you may have, whether it's for your current vehicle or something else. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 15, 2024

Great service, friendly staff, they expedited the whole process, simple and quick and easy. good business More

by danschlaak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you experienced great service and found our staff to be friendly. At James Wood Chevrolet Buick GMC Decatur, we strive to make the car-buying process simple and quick for our customers. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 15, 2024

We were taken care of in a timely manner Everything was done smoothly Fully satisfied More

by DONNAWEICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you were taken care of in a timely manner and that everything went smoothly. At James Wood Chevrolet Buick GMC Decatur, we strive for complete customer satisfaction, and we're glad we achieved that for you. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 15, 2024

Professional & nice selection. Explained a lot about the car to us. Clean & great location too. More

by lockett.joni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found our selection professional and that our team provided you with valuable information about the car. It's great to know you appreciated our clean facility and convenient location. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 14, 2024

Service advisor was really helpful and the mechanic did an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right! More

by CHASTONTEELER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
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Aug 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear that our service advisor was helpful and that your 2002 vehicle was taken care of promptly and correctly. At James Wood Chevrolet Buick GMC Decatur, I take pride in delivering quality service. I appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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