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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,388 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,388 reviews

April 04, 2025

The dealership was very helpful, found the truck I wanted and made the process very easy. More

by cwconaway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to help you find the truck you wanted and make your experience easy. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2025

I had a great salesman Kathy Spurgeon. Very patient and low pressure experience. Finance department was great and made it quick and easy. More

by thomasstll4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Thomas! We're thrilled to hear that you had a great experience with Kathy and our finance department at James Wood Chevrolet Buick GMC Decatur. We strive to make the car-buying process as smooth and enjoyable as possible. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2025

Had Ricky Delgado as my sales man. Very professional. Answered all our questions and also made it easy to fix the windshield in our vehicle that we bought More

by johnbixler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that you had a great experience with Ricky at James Wood Chevrolet Buick GMC Decatur. We're always here to provide professional assistance and ensure your vehicle needs are met smoothly. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 03, 2025

Rocco is awesome. Very professional and knowledgeable. Made car buying a great experience. In and out with new truck in less than two hours. More

by lhayes654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you had a great car buying experience at James Wood Chevrolet Buick GMC Decatur and that our team, especially Rocco, was able to assist you efficiently. Enjoy your new truck, and we look forward to seeing you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 03, 2025

Jennifer did a great job. Got me a quote quick. In and out in 15 minutes More

by TCROSSNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We're thrilled to hear that you had a great experience and that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you quickly. We appreciate your feedback and look forward to seeing you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 02, 2025

it took 4 hours before i got a call back to make appointment the service was great More

by D.GOBER371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I appreciate your feedback regarding the callback time, and I'm glad to hear that you found the service to be great at James Wood Chevrolet Buick GMC Decatur. If you have any more concerns or suggestions, please feel free to reach out to us. I look forward to serving you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 02, 2025

I’m very pleased with the work done to fix the recall start to finish More

by copperheadrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with the work done to fix the recall at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 01, 2025

Super happy with the service I received. They even fixed the additional issue I mentioned at check in! More

by junebug1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The team over at Hyundai are great, however they are not any of the people listed above to choose from
Apr 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you are super happy with the service you received at James Wood Chevrolet Buick GMC Decatur. It's always our goal to go the extra mile for our customers, and we're glad we could address the additional issue for you. We look forward to seeing you again next time! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 01, 2025

They did a good job servicing my vehicle however the wait was almost two hours More

by bhiggs1403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate that you recognized our team at James Wood Chevrolet Buick GMC Decatur for servicing your vehicle. We understand that wait times can be frustrating, and we are continuously working to improve our efficiency. We hope to serve you better and faster on your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 01, 2025

We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More

by mmccoy276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our sales, service, and collision center teams at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty and look forward to assisting you with your sixth vehicle purchase! Don't hesitate to reach out to us when you're ready. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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