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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,382 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,384 reviews

April 02, 2024

From our first phone call to our finalizing the deal everyone in the dealership made our experience simple and enjoyable. More

by bettyj5871
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Apr 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your kind words mean a lot to us, Betty. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 02, 2024

No drama, no pressure, great communication and great seevice.I definitely recommend and will consider for my next purchase. More

by whit.sieben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Motors. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 02, 2024

We will for sure go here for all our future vehicles. Randy, Asa and the whole team were great! More

by meghanhard25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Meghan, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 01, 2024

Landon did a very good job in keeping me informed and updated on my truck order. He also followed up on my inquiry quickly and answered any questions I had. He was knowledgeable about the vehicle I pur More

by Vallonpv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle! It was a pleasure to read about your buying experience working with Landon. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 31, 2024

Fast service and dependable. I recommend James Wood service department for all your vehicle needs. More

by FANDJB2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
Apr 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Motor Decatur's Service Department. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 31, 2024

Our sales person was very pleasant and helpful but was not very knowledgeable about the Hyundai Santa Fe that we purchased. I was extremely disappointed with the offer we received for our existing vehicle More

by heffnerjm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Baugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hello, I am glad to hear that your visit was an overall positive one. Please contact me to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 30, 2024

My husband drives from Waxahachie to Decatur for oil change and anything else. We won’t go anywhere else. Customer service is excellent! More

by debbie.peavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Debbie, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 30, 2024

Always very fast and friendly. Every time I go here they treat me as family! More

by CTKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your kind words about your experience at James Wood Chevrolet Buick GMC Decatur! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 30, 2024

Good folks, good trucks, good prices. Definitely worth the drive. The whole process took a lot longer than usual, but was really worth it. More

by mitchell.miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for your great review, Mitchell. I do appreciate your patience for the extended wait that you encountered during your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 30, 2024

Ricky Delgado was an excellent salesman. He helped my family to find a vehicle that met out needs. He was friendly and very outgoing. I would suggest that anyone looking for a vehicle go to More

by sueannkayadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Sue, thank you so much for visiting us and for leaving such great feedback. I am so happy we could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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