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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,648 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,648 reviews

May 02, 2024

Has great service and works to solve any issues and question you would have about the issue More

by TRAVISJONES543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
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May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Travis. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 02, 2024

Nice dealership with a very large inventory. We were able to select our exterior color truck and found the interior color we wanted. More

by harrygtate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Griego
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May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review, Harry. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 02, 2024

Great customer service. Will work to find vehicle you want if they don’t have it. Bob Miller was our salesman and he was outstanding. We’ve purchased 2 vehicles from them in More

by ralenad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that Bob could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 01, 2024

Cathy and James Woods Motors have been our go to sales rep and dealer for years now. Fair and honest deals…the best! More

by mdavie2055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2024

Tyler is a great salesman who is always considerate and listens to his customers needs. More

by David Snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

David, I loved reading this review! Happy customers are our aim, and it appears Tyler really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2024

This is my 5th vehicle I have purchased from the dealership. First class service from everyone! I recommend you to everyone who tells me they are shopping for a vehicle. More

by guntersteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Steve, thank you for taking the time to share your feedback regarding your experience at James Wood Chevrolet Buick GMC Decatur and congratulations on your new vehicle! Buying a new car is a huge step and I'm honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2024

Great service and as expected! Thank you, Landon. Will definitely come back again, great job! More

by gwlsberry175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at James Wood Chevrolet Buick GMC Decatur. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 29, 2024

I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More

by BAMAMOM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 28, 2024

Very fast and easy going on getting into a truck that I really liked! Would defiantly recommend! More

by devohardee97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
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May 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 28, 2024

Have bought several vehicles from James Woods. Always good sales people and service people to work with. More

by leeronnie.decatur
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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