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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,382 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,382 reviews

March 21, 2024

James Wood has done an incredible job of taking care of me and my family for 10 years and continues to show why they are the best in the business! More

by kylejsweeney98
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kyle, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 21, 2024

Jennifer and the entire team were easy and friendly to work with! The work to fix my vehicle was quick and communication was consistent. More

by TRISSPEAKER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

My truck goes no where but James Wood for any service it needs. I could not say enough good things about Shawn and the service department. More

by lissal1981
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the wonderful review of your experience at James Wood Motors! Shawn is one of the best at his profession, and I feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

James woods Decatur is the best dealership I have ever dealt with . Easy transaction with no pressure. More

by pfberger
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for this fantastic review! We appreciate you taking the time to share your experience and for allowing us to show you the James Wood Motors difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 21, 2024

Recall on wipers was done with efficiency and auto was ready at estimated time. Great dealership! More

by VJEASLEY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Motor's Service Department. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 20, 2024

It’s seamless transaction from the time I arrived to check out time. AAA plus service More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us, Edy. I'm glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 20, 2024

Cathy Spurgeon did a very good job, she was easy to work with and went above and beyond to get our new truck ready to bring home that day so we wouldn’t have to make a second trip from Oklahoma. We were jus More

by SC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Cathy could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new GMC Denali. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

The dealership was nice and clean and theprsple were courteous and knew what they were doing More

by eddieo.grub68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Wow, your kind words took my breath away, Eddieo! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

Landon was very helpful. Even when the truck we wanted was already spoken for, he didn't give up in finding us another one. Communication is a powerful selling tool, and he e More

by ahammond3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Landon was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 19, 2024

AMAZING experience! Tyler was so awesome! He made sure to walk through everything and helped out so much! Second time buying here and did not disappoint! More

by matthicks2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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