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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,388 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,388 reviews

March 10, 2024

Excellent experience. I was very pleased. Fair price for a very nice car. Would buy here again for sure. More

by tpcurley
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 10, 2024

Personnel are pleasant and knowledgeable with good follow-up to the previous survey I was sent. More

by lynnhashomes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jezierski
Mar 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your kind words and fantastic review are greatly appreciated, Lynn! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 09, 2024

Clay Estes was very helpful. Helped us get our family dream suv. Looking forward for future purchases with them. Made the new car order process very smooth and was always keeping More

by ehmartinez27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. I could not be happier to hear that Clay was able to do this for you and your family, and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 09, 2024

Andrew did an excellent job. He answered any questions I had. He was prepared when I arrived at the dealership to take delivery of the vehicle. More

by davwitt6364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reviewing your time spent at James Wood Chevrolet Motors It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Andrew is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 09, 2024

Great place to buy a truck. Great value and awesome customer service. I would purchase from here again More

by jvejil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We cannot thank you enough for your wonderful review of James Wood Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 09, 2024

Like family! !! Great dealership! Everyone I dealt with was wonderful! I will be back! Thank you! More

by laurenf17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lauren, thank you for recognizing your experience at James Wood Chevrolet Buick GMC Decatur. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 09, 2024

I Got a great deal, Great sales staff. Took care of me with exceptional service. Brad from the Hyundai side deserves a raise. More

by fitzypoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Mar 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are truly grateful for this awesome review! I am thrilled that Brad was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2024

Awesome customer service. Lanny did a Awesome finding me what I was looking for. Thank you More

by jswindle78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Mar 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that Lanny helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2024

Cathy did an excellent job & we were extremely satisfied with the service. All of our vehicles have been purchased form James Wood Motors as well as 2 of our sons that have bought vehicles through you as w More

by tandmneu
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback! I am happy to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2024

Brad and Trey were the best! I’ve never been more comfortable looking for a car! More

by jordan.chase12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch, Trey Moss
Mar 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jordan, thank you for writing this amazing review for our team! At James Wood Chevrolet Buick GMC Decatur, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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