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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,601 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,601 reviews
Verified Customer
February 27, 2024
Best purchase experience I have had in a long time! Everyone was professional, patient and most of all honest. Everyone did what they promised. Sales, Management and Finance. Landon was terrific to wor Everyone was professional, patient and most of all honest. Everyone did what they promised. Sales, Management and Finance. Landon was terrific to work with and new his stuff! I'll be back to James Wood for my next vehicle purchase. More
by robin.phillips22
Employees Worked With
February 27, 2024
Zach is awesome, he goes above and beyond to satisfy the customer. He is always friendly and very knowledgeable. There isn’t enough good words that could explain how good he has been to me and our family. H customer. He is always friendly and very knowledgeable. There isn’t enough good words that could explain how good he has been to me and our family. He is one of the reasons I continue to purchase at James Wood in Decatur. Thank you Zach! More
by letitia.kirby
February 27, 2024
It’s a great dealership for sales and service They truly seem to care about the customers truly seem to care about the customers More
by hollyz
February 26, 2024
Great experience buying a used truck from James Wood in Decatur and would definitely buy from them again. My salesperson Ricky was very honest and worked with me looking at multiple vehicles. Ended up wit Decatur and would definitely buy from them again. My salesperson Ricky was very honest and worked with me looking at multiple vehicles. Ended up with one a little older that I was looking for, but it was the perfect truck and VERY happy with it. More
by gksutt
Employees Worked With
February 26, 2024
Drew Ward is a fantastic salesman and was able to answer all our questions .Have trust, in James Wood for years. all our questions .Have trust, in James Wood for years. More
by lns
February 26, 2024
I had a great experience with my sales person Drew Ward and I actually enjoyed my car buying experience for the first time in my life, great people there. and I actually enjoyed my car buying experience for the first time in my life, great people there. More
by jasonghia
February 26, 2024
Best experience ever in purchasing a vehicle. Fast, Easy, and no surprises. Great team in place for dealership. Fast, Easy, and no surprises. Great team in place for dealership. More
by jeff.james
Employees Worked With
February 26, 2024
Good experience. Have purchased from James Wood previously. My salesman, Clay Estes, knew his stuff. Have purchased from James Wood previously. My salesman, Clay Estes, knew his stuff. More
by rng0
Employees Worked With
February 24, 2024
Was a fantastic experience. Steve was a huge help, helping me find a truck. Party Steve was a huge help, helping me find a truck. Party More
by ryan.hershon
Employees Worked With
