Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,591 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,591 reviews
January 18, 2024
James Wood had a lot of choices and Karen made the whole process so much easier! process so much easier! More
by Big Mike
Verified CustomerEmployees Worked With
January 18, 2024
Landon has won me over in any future Chevy and GMC vehicle buying decisions, not counting the two vehicles he has already sold me. I have purchased more vehicles from James Wood over the past 30 year vehicle buying decisions, not counting the two vehicles he has already sold me. I have purchased more vehicles from James Wood over the past 30 years than I can even remember. He and the entire JW staff are wonderful. Thank you!!! More
by scott.starnes
January 16, 2024
Very pleased with the service - everything was honest and upfront, there was great communication and my questions were answered clearly and quickly. upfront, there was great communication and my questions were answered clearly and quickly. More
by bekahshreve
Employees Worked With
Brad Bunch
January 16, 2024
Always have a great experience at James wood! I can always count on their professionalism, customer service and dedication to ensure a great car buying and service experience!! I can always count on their professionalism, customer service and dedication to ensure a great car buying and service experience!! More
by nitasfree2be
January 16, 2024
Drew is a great salesman, as is Coalby Graham! They worked together to help me purchase a great car! Chris was in training and very helpful also. I am so happy with my new car and will send my fri They worked together to help me purchase a great car! Chris was in training and very helpful also. I am so happy with my new car and will send my friends to James Wood every chance I get. Thank you so much! More
by brenda_spradlin
January 16, 2024
I always get great service when I get my oil changed working with Bryan. I appreciate him. working with Bryan. I appreciate him. More
by jshensley85
January 15, 2024
This is not the first time doing business with James woods, the customer service just gets better and better. woods, the customer service just gets better and better. More
by bean.8082
Employees Worked With
January 14, 2024
James Woods means great service from nice people. Very helpful and knowledgeable. They help you decide what is best for you and your vehicle. Running your car through the car wash is one of those Very helpful and knowledgeable. They help you decide what is best for you and your vehicle. Running your car through the car wash is one of those little extra things that keep you coming back for service. Trust keeps me a happy customer More
by turbanek85
Employees Worked With
January 14, 2024
I have never had a good car buying experience until this one. Drew Ward at this dealership made the buying process very reasonable, very simple, and very hands-on. They were able to order the car I wanted o one. Drew Ward at this dealership made the buying process very reasonable, very simple, and very hands-on. They were able to order the car I wanted out of GM inventory in Michigan, and did the follow through to make sure it actually showed up. Pricing was reasonable and upfront. Worth driving an hour. Would buy from here again. More
by Tech Mom
Employees Worked With
Drew Ward
