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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,414 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,414 reviews

November 09, 2023

They got me right in and out. Service was great. Rotated my tires and changed my oil plus checked my truck out for its 50000 check up. More

by TELSBRAD2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 09, 2023

Took my car in to replace two small pieces that had broke off & I waited for completion! So happy it was finished in a short time!! I’m very pleased with James Woods Service! Thanks a bunch!! More

by phylliswilson48
Recommend Dealer
Yes
Employees Worked With
Zack in Service
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let me know how happy you are with your experience, Phyllis! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 08, 2023

Drew was very professional and knowledgeable. He helped me with my order and getting everything going. Would definetly recommend him to my friends. More

by kp51
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I loved reading this review! Happy customers are our aim, and it appears Drew really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

Straightforward dealing. I’ve bought many vehicles over the years from James Woods. Ronnie Eison has been a great contact person! More

by hcp
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ronnie Eison 5 stars
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

The staff at James Wood were very welcoming. Melanie my sales rep were very helpful. More

by jaimeb38
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Melanie
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Jaime. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

James Wood and staff provide an excellent environment for the purchase of a new vehicle. More

by DEWAYNE.TAMPLEN
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trey Moss
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business, Dewayne. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

They are easy to work and Billy was very helpful to us in the process. More

by johnny38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Johnny! I am very happy to hear that Billy could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

The dealership was nice and everyone seemed friendly. The employees tried to move us along quickly through the process. More

by beachgirlkt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

Everyone here is so friendly and courteous. We are always greeted by name and welcomed. More

by DONNAWARLICK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donna, thank you for writing this amazing review for our team! At James Wood Chevrolet Buick GMC Decatur, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

Great service. I have had no issues with any maintenance they have performed on my truck. I will happily use them for major maint in the future. More

by RAY.JASON.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember my service managers name.
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ray, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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