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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,591 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,591 reviews

December 07, 2023

Always the best service and very quick to get what I needed done in a timely matter More

by treevesdfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 07, 2023

Brad found what I told him I wanted from a phone call. He then traded for the car. My wife and I came down and bought the car. Brad was so helpful and kind. He was not pushy. Very good experience More

by imheavenbound09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Dec 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Brad and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 06, 2023

Drew was an awesome salesman. He was very knowledgeable about the trucks and answered all of the questions my wife's questions. He was very patient while my wife decided on a tr More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Michelle, thank you for reviewing your time spent at James Wood Chevrolet Buick GMC Decatur. It is important for us to learn from and grow with our guests and I am proud to hear that you and your wife's time spent with our team was enjoyable! Drew is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. I hope that this experience encourages you to return to us for any future auto needs and we thank you both again for your business. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 06, 2023

James Woods is always able to satisfy my transportation needs. Karen Pattison has sold me three trucks so far and it has been a seemless and painless transaction each time. More

by telli.ervin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Telli, thank you for your loyalty to our dealership and for taking the time to write this review. Karen’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 06, 2023

Rocco was great to work with, and we always appreciate Beau. This is the third pickup we've bought here because of the straightforward process and good service department. More

by mlkschluter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the wonderful review of your experience at James Wood Chevrolet Buick GMC Decatur. Rocco and Beau are some of the best at their profession, and I feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. I hope to see you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 06, 2023

Sale was painless and fast and at a good value. Derek and Beau were both great to work with More

by rowj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share with us! The goal of the James Wood Chevrolet Buick GMC Decatur team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted thanks to Derek and Beau. Please remember that we're always here to assist you with any future auto needs! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 05, 2023

I have purchased multiple vehicles and have used the service department many time. I have always had great service at James Wood Motors. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I truly appreciate you taking the time to write about your experience at our service department, Fred. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 04, 2023

I bought a truck at Jameswood motors in Decatur Texas and it’s the best experience I’ve had by in a vehicle I would strongly recommend them. More

by johnfriesenw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 03, 2023

There were quick and easy thanks to Clay he was super great! Thank yall very much! More

by welding.mc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a quick and easy experience with Clay. Please let us know if there is anything else that we can assist you with. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 03, 2023

My experience was great from start to finish. I will definitely be back and looking forward to it. More

by stanfordryan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ryan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

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