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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,622 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,622 reviews

April 19, 2025

This was a great dealership to do business with I would absolutely return for another purchase. More

by asmustang2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to assisting you with your next purchase. Safe travels until we see you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2025

Great fast service. Got a rental car right away and Jennifer kept me up to date on status along the way!! Drove 190 miles to get me vehicle repaired by the James Wood B More

by Gran0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Granger
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur and making that drive to have your vehicle repaired. It's great to hear that Jennifer provided you with timely updates and that you received fast service. We hope to see you again soon for any future needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 19, 2025

All good. Quick and efficient, helpful, professional and polite. They were able to resolve an add-on problem at the visit as well. More

by cdepac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and efficient. Our team strives to provide professional and helpful service, and we're glad we could resolve the add-on problem during your visit. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

April 19, 2025

Great service. Found the vehicle I wanted at the right price without additional cost add ons. More

by bucher.michaelt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found the vehicle you wanted at James Wood Chevrolet Buick GMC Decatur without any unexpected costs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2025

Marti Mitchell make the experience fun less stress and enjoyable. The show room was clean and everyone was very nice and helpful. More

by MICHELLEMAX60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Mitchell
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Apr 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found your experience at James Wood Chevrolet Buick GMC Decatur fun and stress-free. Our team strives to provide a clean and welcoming environment, and it’s great to know they made a positive impact. We appreciate your feedback and look forward to assisting you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

Nice people to work with for hassle free truck purchase. No high pressure sales and the best price on my new Chevy Silverado More

by jcjack.jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a hassle-free experience purchasing your new Chevy Silverado at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing the best service without pressure, and your feedback means a lot to us. We look forward to assisting you again in the future! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

You did great. I hate filing these out. Tell your boss and mine to give us both a raise. More

by s.oates924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We appreciate your support and enthusiasm for James Wood Chevrolet Buick GMC Decatur. Your kind words mean a lot, and we’ll be sure to pass on your suggestion. We look forward to serving you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

April 18, 2025

The staff was professional and fair. I shopped around , I went to 4 dealership in about a 90 mile radius and James Woods gave me the best deal. More

by KASHAFFER15
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter and Steve.
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Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found James Wood Chevrolet Buick GMC Decatur to be professional and fair, and that we could provide you with the best deal after your extensive shopping. We appreciate your trust in us and hope to see you again for your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

I have never bought a pre-owned vehicle. But everyone at the dealership made me so comfortable and was so helpful. I already knew which vehicle I wanted. Lanny Loescher was my salesman & More

by diblet6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loescher (Certified Pre-Owned Sales)
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Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Lanny made you feel comfortable and helped you through the process, especially with the transition from your 2016 Enclave. We truly appreciate your loyalty since the 1990s. We look forward to seeing you again and assisting you with any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2025

Professional and fair. I appreciate Steve and his crew in the service department. I shopped around and found the best available deal there at James Woods. More

by KASHAFFER15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Steve and our service team at James Wood Chevrolet Buick GMC Decatur. It’s great to know you found the best deal with us. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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