James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

My family and I have used James Wood Motors for years and from sales to service they have always gone above and beyond. from sales to service they have always gone above and beyond. More

Check out was rude when told points were being used for part of payment. First time using GM points and didn’t know how they worked or how to use them for service, could of been a little nicer with explain part of payment. First time using GM points and didn’t know how they worked or how to use them for service, could of been a little nicer with explaining and what was needed to use points. More

We were very pleased with our experience at James Wood in Decatur. Our salesman, Mike Wheat was exceptional and accommodating when we needed to reschedule our appointment for vehicle pickup. Will shop here a Decatur. Our salesman, Mike Wheat was exceptional and accommodating when we needed to reschedule our appointment for vehicle pickup. Will shop here again in the future! More

Randy Williams is a great salesman, very honest and easy to work with. Very pleased with the all that work at James Wood GMC!! to work with. Very pleased with the all that work at James Wood GMC!! More

Zach was able to get my car in quick and check out all I mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and I was able to get on the road seamlessly. All work was performed while I was at work. It’s nice to have a team that you trust when you’re dealing with a vehicle that’s such a huge part of everyday life. Thanks guys! More

All staff were helpful and seam to go out of their way to help. Our sales rep, ricky Delgado, was knowladgeable and allowed us to ask questions. And we had many. Our new-to-us ride had a blemish that was u help. Our sales rep, ricky Delgado, was knowladgeable and allowed us to ask questions. And we had many. Our new-to-us ride had a blemish that was unseen at the time of purchase wich was taken care of without any dispute once brought to Ricky's attention. He kept in constant contact to insure that the process was handled as quickly as possible. The finance department took their time with us and explaining things as we went along. All in all I would, and will, go back to James Wood. More

Great customer service and very fair pricing. They even fill up your car before you leave with it. Very transparent pricing that is evident of a culture of desiring repeat business. They even fill up your car before you leave with it. Very transparent pricing that is evident of a culture of desiring repeat business. More

Honestly the whole process was probably the best experience that I've had with a car dealership. There were friendly, attentive, informative and even offered to give me a ride home if needed. experience that I've had with a car dealership. There were friendly, attentive, informative and even offered to give me a ride home if needed. More

I had an amazing purchase experience with the Decatur dealership. Shout out to Randy Williams, Brandt Wicker, Rocco Rotundo, and Drew Ward. These guys were amazing, professional, and just so nice. It w dealership. Shout out to Randy Williams, Brandt Wicker, Rocco Rotundo, and Drew Ward. These guys were amazing, professional, and just so nice. It was a pleasure doing business with you guys. I highly recommend asking for Randy, Brandt, Rocco, or Drew when visiting James Wood Chevrolet Buick GMC in Decatur! James Wood Decatur....THANK YOU!!! More

I am from New Mexico and I called Clay Estes as I have heard that he was great and would not give me the run around. I am so glad I did, it was a wonderful experience. I was flying in to DFW and he had a heard that he was great and would not give me the run around. I am so glad I did, it was a wonderful experience. I was flying in to DFW and he had a driver pick us up and had all the paperwork ready so I could return home that day. Everything went exactly on schedule and I was on the road. There were several other folks that helped that I dont remember their names. The entire crew was great. Thanks a million to all involved and expecially Clay who put it all togeather!!!! Ill be back in the future! Dave Richards More