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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,382 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,382 reviews
Verified Customer
April 27, 2025
Dason Howard did a great job getting the vehicle in, Scheduled oil change and tire rotation was completed by lunchtime. The speedy and efficient work is very appreciated. Scheduled oil change and tire rotation was completed by lunchtime. The speedy and efficient work is very appreciated. More
by johnm.curry
Employees Worked With
April 26, 2025
Wonderful experience from beginning to end. Clay Estes was referred to us by Sam Ganeske family friend. Small world as I went to HS with Clay. Clay provided top notch customer service even thou Clay Estes was referred to us by Sam Ganeske family friend. Small world as I went to HS with Clay. Clay provided top notch customer service even though my son forgot to set appointment for that Saturday we came. Clay had customers coming in from NM BUT still managed to help us. Tyler was exceptional with finding financing and Ruben handled the paperwork signing. The whole process was smooth and enjoyable. Happy and satisfied customer for life. More
by Bailey
April 25, 2025
There was a sense of integrity and confidence at this dealership. Staff behind the primary person I was working with were attentive and not dismissive of me during casual encounters- customers notice the dealership. Staff behind the primary person I was working with were attentive and not dismissive of me during casual encounters- customers notice these things. From reception, to sales, to pricing and delivery, this group sets the standard. You can’t fake decency and this biz doesn’t need to try! More
by KLH10487
April 25, 2025
Derek was fantastic! Understood what we were looking for and took care of everything immediately! Great guy and will definitely be going back to do business with him agai Understood what we were looking for and took care of everything immediately! Great guy and will definitely be going back to do business with him again! More
by edwardpecina80
Employees Worked With
April 25, 2025
Very polite and professional willing to go through the process to help us get what we wanted. Loved the experience process to help us get what we wanted. Loved the experience More
by randysikes08
Employees Worked With
April 25, 2025
Very friendly, responsive and helpful, . Answered questions promptly and I am satisfied with not only the vehicle I bought, but their salesman and staff as well Answered questions promptly and I am satisfied with not only the vehicle I bought, but their salesman and staff as well More
by wildlou65
Employees Worked With
April 25, 2025
Great service. Timely, friendly, and knowledgeable. I used the drop off service and was taken to my office with no delays. Highly recommend. Timely, friendly, and knowledgeable. I used the drop off service and was taken to my office with no delays. Highly recommend. More
by Marianna2
Employees Worked With
April 24, 2025
The process of purchasing a car has always been so painful- but not at James Wood. We got exactly what we were looking for- the salesman was knowledgeable and was easy to work with, professional and painful- but not at James Wood. We got exactly what we were looking for- the salesman was knowledgeable and was easy to work with, professional and yet personable. More
by wstbrk2002
Employees Worked With
Brad Bunch and Trey Moss
April 24, 2025
Very friendly, prompt, knowledgeable & professional service. Also would highly recommend to friends & family I’m a very satisfied customer service. Also would highly recommend to friends & family I’m a very satisfied customer More
by SWARTZJOE25
Employees Worked With
