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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,746 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,746 reviews

July 19, 2026

Herb was great to work with. Very accommodating and honest!. He made it easy and quick to get in and out of there lived working with Herb on our car buying experience. More

by rdydelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m happy to hear that you had a great experience working with Herb at James Wood Chevrolet Buick GMC Decatur. We're dedicated to making the car buying process smooth and enjoyable, and it’s fantastic to know that Herb was able to assist you effectively. I appreciate your support, and we look forward to welcoming you back the next time you're in the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Drew Ward saw us walk in and approached quickly. This is the second vehicle he has helped us with, and I do not think he lets his phone ring twice. James Woods Motors has always been a great dealers More

by ricksmith111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for letting us know how everything went, Rick! I truly appreciate your kind words about Drew and your experiences with us at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you've had such positive experiences while working with us. We look forward to helping you again in the future! We're proud to serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Mike Wheat made our experience the best and we would recommend him to any of our friends or family! More

by caslwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morris
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Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate your feedback on your visit! I'm pleased to hear that Mike made your experience so enjoyable at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and I appreciate you sharing your experience. We look forward to serving you and your friends or family in the future! We're proudly serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Appreciative that they were up front and to the point on pricing. Did not waste any time. More

by austen_griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Austen! I'm glad to hear you appreciated our upfront approach to pricing and that our team was able to make the process efficient for you. We strive to provide a straightforward and prompt experience. We hope to see you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 18, 2026

The whole experience for buying my new truck was fantastic. Drew in the sales department was very helpful and easy to work with. This is our second vehicle from James Wood. More

by rustygray7758
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Grateful for you sharing how your visit turned out! I’m pleased to hear that your experience buying your new truck was fantastic and that Drew in our sales department was helpful and easy to work with. We're proud to serve customers in Decatur, Texas, and it’s great to know that you’ve chosen James Wood Chevrolet Buick GMC Decatur for your second vehicle. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 18, 2026

Wed scheduled appt online, arrived and was told I could not wait for my truck on Wed. Re-scheduled for Friday and arrived at 7AM for my sunroof to be adjusted. I waited 2hrs, then went to ask about my tr More

by Rmartinez131
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your frustration regarding the delays with your truck's sunroof adjustment at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We strive for efficiency and appreciate you bringing this to our attention. I invite you to reach out to me directly to discuss your experience further, as your satisfaction is important to me. Thank you for your patience, and we hope to better serve you in the future. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 18, 2026

I’ve purchased several vehicles here, great dealership , everyone is friendly and Rocco is a great salesman. More

by Pete Seidl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Pete! I truly appreciate your support and am glad to hear you’ve had a great experience with Rocco at James Wood Chevrolet Buick GMC Decatur. He will be thrilled to hear your feedback! We look forward to helping you with your next vehicle purchase. We're proud to serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 17, 2026

James Wood Service for my truck and auto has always been very good with good commutations from Bryan Stanley. More

by sergioweser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback, Sergio! I'm thrilled to hear that you have had a positive experience with our service team at James Wood Motors, Inc., especially with Bryan. We strive to provide excellent communication and service for all our customers. Our team looks forward to serving you again in the future here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 17, 2026

Great service,courtesy and waiting time was great to get service done while I waited. Thank all who were involved in the service of my vehicle More

by JOEANDLILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Joe and Lillian! I truly appreciate your kind words about the service and courtesy you received at James Wood Motors, Inc. We take pride in providing a great experience for our customers, and I’m glad to hear you were satisfied. We look forward to seeing you again next time you need assistance! Proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 17, 2026

Received honesty and transparency through the process, while everything being closed out in an efficient manner. More

by JSG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced honesty and transparency during your process at James Wood Motors, Inc. We work hard to ensure everything runs smoothly and efficiently for our valued customers. I appreciate your feedback, and we look forward to serving you again in the future. Proud to serve customers in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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