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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,449 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,449 reviews

September 20, 2025

It was pretty fast service but car wash was terrible. Then they tried to make me pay for oil change and I have a maintenance plan that I have used a couple times at this location. Cashier lady got an att More

by YARDLEYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
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Sep 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the fast service, although I understand your concerns about the car wash and the initial issue with the oil change fee. It's great to hear that our service advisor was able to assist in resolving the matter. We’re committed to providing our customers with the best service possible at James Wood Chevrolet Buick GMC Decatur, and your input helps us improve. If you have any further questions or concerns, please feel free to reach out to me directly. We look forward to serving you better in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 20, 2025

“Purchased a used car from James Woods-fantastic experience, smooth process, honest staff, and great deal. Highly recommend to others!” More

by roman.morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Roman! I'm thrilled to hear that you had a fantastic experience purchasing a used car from James Wood Chevrolet Buick GMC Decatur. Our team aims to provide a smooth and honest process, and we appreciate your recommendation. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2025

Best car buying experience. I live 4hrs away and will buy again from James Wood! More

by Kcarroll.tx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! I'm thrilled to hear that you had the best car buying experience at James Wood Chevrolet Buick GMC Decatur, even from four hours away. We truly appreciate your trust in us and look forward to assisting you again in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 19, 2025

They got the pickup I wanted in and on a quick time table. Very pleased with the results. More

by garyhunter61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review, Gary! I'm thrilled to hear that we were able to get the pickup you wanted in such a timely manner. Your satisfaction is our priority at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 19, 2025

Process was fast and easy; this is the 3rd vehicle I have bout from the James Wood family of dealerships. More

by Crawford1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell, Marty
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Sep 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience with us at James Wood Chevrolet Buick GMC Decatur was fast and easy. It's fantastic to know you've chosen us for your third vehicle! We appreciate your loyalty and look forward to assisting you again in the future. Safe travels in your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 19, 2025

Great and Friendly Service! Karen was extremely easy to deal with along the way as she procured three trucks for me to purchase! More

by alexanderandsonsroofing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Karen and that she made the process of procuring three trucks easy for you. Your satisfaction is our priority at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 18, 2025

Great customer service, easy to schedule oil changes, never had any issues after, nice waiting room. More

by gentryanastasia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're glad to hear that you enjoyed great customer service and found scheduling your oil changes easy at James Wood Chevrolet Buick GMC Decatur. We take pride in providing a comfortable waiting area for our customers. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 18, 2025

Drew provided exceptional service and guided our family through the process of securing a wonderful vehicle More

by libbyjonescarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Libby! We’re thrilled to hear that you and your family had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Drew provided exceptional service and helped you secure a wonderful vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 18, 2025

Pretty much the best car buying experience in my life and I'm 74 yrs old. Courteous and helpful in making sure you get the car you want with absolutely no pressure. Highly recommend this dealership. More

by wdworker51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your car buying experience at James Wood Chevrolet Buick GMC Decatur was the best you've had. Our team works hard to provide a courteous and pressure-free environment, and we appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 18, 2025

Tony was very helpful. Fast, friendly and hassle free buying experience. Great prices and large inventory. More

by kmays3423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
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Sep 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the review! We truly appreciate your kind words about your experience with Tony at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you found our team helpful and enjoyed a fast and friendly buying process. Our goal is to provide great prices and a large inventory for our customers. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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