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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,600 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,600 reviews
May 19, 2025
Shawn best service advisor I’ve ever have had the pleasure working with, Great guy pleasure working with, Great guy More
by IGNITENANCE
Verified CustomerEmployees Worked With
May 19, 2025
Our third purchase from James Wood. They’re always, fast, fair, and friendly. We are so happy with our new Yukon. Salesman Drew worked with me to customize my Denali to meet my exact They’re always, fast, fair, and friendly. We are so happy with our new Yukon. Salesman Drew worked with me to customize my Denali to meet my exact needs and wants. Highly recommend this knowledgeable gentleman to anyone looking for good customer service. More
by tbaker230
Employees Worked With
May 19, 2025
Cathy was great to work with! She got us in our new to us Tahoe and we are very happy with it! Thank you James Wood for making this process easy for us. She got us in our new to us Tahoe and we are very happy with it! Thank you James Wood for making this process easy for us. More
by kristinamartin1529
May 18, 2025
The Rivets on toolbox are crooked so they all leak water therefore ruining my tools therefore ruining my tools More
by scfreels
Employees Worked With
May 18, 2025
The team is always knowledgeable and we get great service. We wouldn’t go anywhere else! service. We wouldn’t go anywhere else! More
by DAWNCATE
May 17, 2025
Best dealership service center in Texas. Very well coordinated and communication is best in class. Very well coordinated and communication is best in class. More
by jsboyd
May 17, 2025
Nice friendly staff. Got me in and out quickly. Went over the process and let me know what I would need on the next trip. Great experience. Got me in and out quickly. Went over the process and let me know what I would need on the next trip. Great experience. More
by Brandon M
Employees Worked With
Kyle
May 17, 2025
this is the second vehicle that I have purchased through Karen. she makes the process easy and painless. very pleasuable experience compared to other dealerships I've worked with. Karen. she makes the process easy and painless. very pleasuable experience compared to other dealerships I've worked with. More
by patterson.cm
Employees Worked With
May 17, 2025
Exceptional experience with Clay and Brandt at Hames Wood Chevy in Decatur TX. Very thorough, knowledgeable, and professional. Both worked hard to locate the exact vehicle I was looking for and got me the be Chevy in Decatur TX. Very thorough, knowledgeable, and professional. Both worked hard to locate the exact vehicle I was looking for and got me the best deal on the vehicle. More
by Scott vick
May 16, 2025
I came across this website and they said they don't do any add on of extra erroneous charges like most dealerships do and the cost of a vehicle goes way up. I was very pleased with the entire experience a any add on of extra erroneous charges like most dealerships do and the cost of a vehicle goes way up. I was very pleased with the entire experience as I even waited an extra three months to finally make a decision of the dream truck we wanted. James Wood Motors had all makes and models and I was very particular in the model and style to meet our needs. So, I browsed and browsed and finally found one. Our salesman, Mr. Clayton Estes was very professional and patient with myself and my wife, he worked hard on what we were looking for. He wasn't pressuring like most other salesman and believe me, we have bought many vehicles in our careers. Also, he did all the prepping and was a quick purchase and even fed my pup dog "Sparky". He kindly gave his lunch to her and she was very happy with the Dealership. We even drove out of state from New Mexico to Decatur, TX to purchase our needs, approximately 730 miles. The deal was great, and I truly believed we save about close to $8-9k if we went to other dealerships around our 300-mile radius of hometown. Thank you and we are extremely satisfied, and I would recommend to all my friends and family and more importantly anyone looking for a great deal on sales, prep, selection and overall experience. Darwin's and Sparky from New Mexico More
by donovan.darwin
Employees Worked With
