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James Wood Motors, Inc. - Service Center
Decatur, TX
1,003 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,003 Reviews of James Wood Motors, Inc. - Service Center
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November 09, 2024
Very hard to get to take your calls. Very hard to get a fast service, I guess they are to busy with all the return vehicles. Very hard to get a fast service, I guess they are to busy with all the return vehicles. More
by RANDY_REAVES
Verified Customer
November 09, 2024
Usually very good at appointments being on time, but this time I made an appointment for 9:45am on a Monday but wasn't able to get my truck for almost 3 full days. Why make an appointment if they put off the time I made an appointment for 9:45am on a Monday but wasn't able to get my truck for almost 3 full days. Why make an appointment if they put off the work for 3 days later. Otherwise I'm happy with the repairs. More
by TERRIMEEKS80
Employees Worked With
November 07, 2024
Found my issue and took of the problem in a timely manner took care of the warranty coverage and all was good !!! took care of the warranty coverage and all was good !!! More
by ekms377
Employees Worked With
November 07, 2024
My appointment time had to be changed to a later time. They were very helpful in getting it changed and accommodating my needs. They were very helpful in getting it changed and accommodating my needs. More
by RLSVBC
Employees Worked With
November 07, 2024
I asked to have the dome light checked as it often will not turn off after exiting the vehicle. It still has the problem. not turn off after exiting the vehicle. It still has the problem. More
by RKLEIBRINK
Employees Worked With
November 06, 2024
They were very professional and knowledgeable handled everything with speed and accuracy and did a really great job matching the colors ! They even detailed it very well I will definitely give them my fu everything with speed and accuracy and did a really great job matching the colors ! They even detailed it very well I will definitely give them my future business and recommendations. More
by JEFFLESTER0413
November 06, 2024
Friendly service & wonderful maintenance. Service personnel come & talk to you personally if there is any questions or changes Service personnel come & talk to you personally if there is any questions or changes More
by MG_EMERSON82
Employees Worked With
November 06, 2024
Quick and easy to work with. Updates frequently. Spoke withy multiple people and all were very helpful. Updates frequently. Spoke withy multiple people and all were very helpful. More
by LAMAR4
November 05, 2024
They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! ! They are always friendly, knowledgeable and helpful!! More
by TXKRIS1
Employees Worked With
November 05, 2024
Service reps are professional, the dealership is clean All work is done in a timely manner All work is done in a timely manner More
by BWRANDOLPH4570
