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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
969 Reviews

969 Reviews of James Wood Motors, Inc. - Service Center

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April 11, 2024

Very pleasant interaction. Very satisified with work. Will reccomend to family and friends ifthey need work performed or a new vehicle More

by dwhite1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

These guys were so very nice . . thank you so much. If needed while in town I will be back More

by sandy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business, Sandy. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

James Wood always does a great job and I choose them for all of my service. More

by SteveD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input, Steve. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 11, 2024

Professional, great workmanship. Always bring my car here for repairs. Honest and a good price. More

by lhayes654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 10, 2024

Professional service and care has been given every time our vehicle has been in for Service. Great job!!! More

by DEUDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am committed to providing top-quality service and I'm ecstatic to hear that your experience reflected this dedication. I appreciate you taking the time to leave us this great feedback. At James Wood Chevrolet Buick GMC Decatur, I value our customers and I look forward to seeing you on your next visit. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2024

Good job by Shawn excellent job by men working to service my truck. Great job all round. More

by rdurhamrosston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Shawn and my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2024

Service was both friendly and professional and my 2016 Silverado drives like a brand new truck . More

by TXLADY424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
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Apr 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide every customer with exceptional service, and I am extremely happy to hear that our staff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 08, 2024

From the purchase to all maintenance needs, the staff has been excellent. Highly recommend James Wood More

by caeubank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2024

I had a tire suddenly going flat in a hurry . . Thank the Lord above I was close to James Woods. Shawn was a life saver got my tire ordered... He was courteous and went above and beyond to make su More

by Tocojo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide every customer with exceptional service, and I am extremely happy to hear that Shawn was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 06, 2024

I have just you for many years and normally always happy. This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had More

by fredericklorie
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lorie, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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