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James Wood Motors, Inc. - Service Center
Decatur, TX
1,061 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,061 Reviews of James Wood Motors, Inc. - Service Center
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May 26, 2025
Work done was great. Oil change was done. Bearing in wheel was repaired and no more noise Oil change was done. Bearing in wheel was repaired and no more noise More
by LANDNHAWK
Verified CustomerEmployees Worked With
May 26, 2025
Kyle was very kind and helpful! He had an upbeat demeanor which helps when the vehicle is costing me money! Lol He had an upbeat demeanor which helps when the vehicle is costing me money! Lol More
by ANNIEOAKLEYTX
Employees Worked With
Other Employees :
Kyle is a great CSR. Paul Johnson too. I have not felt with any body else except Zach and he has left the company.
May 26, 2025
Dayson did an excellent job of keeping us informed throughout the process. My vehicle was ready when promised, washed and ready when we arrived to pick it up! Excellent service! Will highly recommend throughout the process. My vehicle was ready when promised, washed and ready when we arrived to pick it up! Excellent service! Will highly recommend Dayson and James Wood to everyone that needs service on their GM vehicle. More
by SBAILEY0219
Employees Worked With
Other Employees :
Your cashier Krista was very friendly and professional!
May 25, 2025
Brian has always taken care of our vehicle needs. He keeps us informed and up to date on what is going on. He keeps us informed and up to date on what is going on. More
by greatdane407
Employees Worked With
May 24, 2025
This is a great dealer. There service department does a great job, and you can trust them. I would not take my vehicle to any other dealership, very friendly folks!!! There service department does a great job, and you can trust them. I would not take my vehicle to any other dealership, very friendly folks!!! More
by SONNY.GOODE
May 23, 2025
The rep that I had was nice. It was a quick turnaround for an oil change and tire rotation. Everything went smooth. It was a quick turnaround for an oil change and tire rotation. Everything went smooth. More
by HANNAHJACKSON1231
Employees Worked With
May 23, 2025
Had a one pm appointment for oil change. It took two hours to get this done! There was four people that came on after me that had later appointments than I did and they were all taken care o It took two hours to get this done! There was four people that came on after me that had later appointments than I did and they were all taken care of and gone before me. Did not see or talk to my service representative. More
by mkcreecy
Employees Worked With
Krystal Gipson
May 22, 2025
My last encounter went well. I was dealing with Dason and I told him I was dealing with him in the future. He was able to get me a loaner vehicle and get my truck fixed relative I was dealing with Dason and I told him I was dealing with him in the future. He was able to get me a loaner vehicle and get my truck fixed relatively quick. He kept me informed thru the process and that was very much appreciated . More
by STEVEN.THOMPSON
Employees Worked With
May 19, 2025
Shawn best service advisor I’ve ever have had the pleasure working with, Great guy pleasure working with, Great guy More
by IGNITENANCE
Employees Worked With
