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Jannell Ford of Hanover

Hanover, MA

4.9
1,367 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,367 reviews

October 17, 2012

From meeting Eddie Clark on our first visit to coming back for our first inspection sticker on our new car,we were greeted with a friendly smile and kind hand shake. I dealt with several friendly and kn More

by Peg Linn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner, Edward Clark, Joanne Hudson
Oct 19, 2012 -

Jannell Ford of Hanover responded

Peg, we are delighted to have been given the opportunity to help you find the perfect vehicle for your needs. We are glad to hear that you had an enjoyable experience with our team! If there is anything we can do to assist you further please don't hesitate to contact me directly, I am happy to help in any way I can! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 14, 2012

I had visited several other dealers for a new Explorer, I was impressed with Sean and John's knowledge and professional manner. They knew their job and made it very easy to make a deal at this location. More

by bsullivan5927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanson, Sean Ternullo, Kathy Mulvehill
Oct 15, 2012 -

Jannell Ford of Hanover responded

We are sincerely delighted to see that your experience working with our team here was an enjoyable one. Sean and John will be thrilled to hear of your kind and generous recommendation. Please don't hesitate to contact us if there is anything we can do to assist you further. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 11, 2012

I came in looking for an inexpensive used F150 for my new I came in looking for an inexpensive used F150 for my new business and went home with a new F250 that fits my needs instead. Very helpful and easy p More

by JFLIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Filippone
Oct 12, 2012 -

Jannell Ford of Hanover responded

Thank you for sharing this fantastic recommendation of your experience with us. We are all thrilled to see that you enjoyed working with our team here and we certainly look forward to your next visit! We are happy to know that your new F-250 will be able to fit your needs. Please let us know if there is anything more we can do for you. Best wishes, Bill Roderick | General Manager wroderick@jannell.com

October 09, 2012

It has been many years since I have purchased a new car. I didn't know what to expect! I was pleasantly surprised to find the whole experience at Jannell Ford to be helpful and efficient. Richard Bernard co More

by bevkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Keller
Oct 10, 2012 -

Jannell Ford of Hanover responded

I would like to thank you personally on behalf of Richard Bernard and everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate you kind words and generous recommendation. We hope that you enjoy your new Escape! If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 05, 2012

After working with Herb Chambers, Quirk and Jannell on a new explorer and new F150 for my husband and I, we found Jannell to not only provide the best prices, but also the best service. My husband dealt wit More

by lmpoulin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bernard, Sean Ternullo
Oct 05, 2012 -

Jannell Ford of Hanover responded

Thank you very much for sharing your story with us. We love to hear from our customers about the experiences they had at our dealership. Rich and Sean are two of our most valued employees, they always go above and beyond to assist our customers. We look forward to seeing you again in the future. Please do not hesitate to contact me directly with any questions or further comments. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 03, 2012

I am so sad we didn't end up buying a Ford! The staff here (in particular Bob) was so wonderful, friendly, and helpful. They know what they are talking about and truly, genuinely want to help you make t More

by robyns
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 04, 2012 -

Jannell Ford of Hanover responded

We appreciate the great review, thank you very much for sharing! It is our goal to give all of our customers an enjoyable experience. We are very happy to hear that Bob was able to help you, he is a valued member of our staff. We look forward to seeing you again, we would love to have another chance to get you in a great vehicle! Any questions or concerns, please feel free to contact me. Regards, Bill Roderick, General Manager wroderick@jannell.com

October 02, 2012

Arteie is a professional who knows his vehicles, his customers and how to sell without pressuring the buyer. We had a very positive experience and we will be back. More

by Jerrykscituate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 03, 2012 -

Jannell Ford of Hanover responded

Thank you for sharing your great experience with us, we appreciate your feedback! We are also thrilled to hear that Art was able to help you find the perfect vehicle. Feel free to reach out if you have any further comments or questions. We look forward to seeing you at the dealership again! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 29, 2012

Ron was very good at making us at ease and did not presure us at all.It has been 12 years since we bought a vechicle it was a pleasure doing buiseness with Janelle Ford.Thanks again Ron Stephen and Am More

by mikky55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2012 -

Jannell Ford of Hanover responded

We are sincerely delighted to see that your experience working with our team here was an enjoyable one. Ron will be thrilled to hear of your kind and generous recommendation. Please don't hesitate to contact us if there is anything we can do to assist you further. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 27, 2012

What a wonderful experience every time I walk through the door! They make me feel like family and that I will not get taken that they will care for my vehicle in a respectful and considerate way. More

by clobue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Pellagrini
Sep 27, 2012 -

Jannell Ford of Hanover responded

Thank you for sharing this fantastic recommendation of your experience with us. We are all thrilled to see that you enjoyed working with our team here and we certainly look forward to your next visit! Please let us know if there is anything more we can do for you. Best wishes, Bill Roderick | General Manager wroderick@jannell.com

September 25, 2012

A great experience with my recent new car purchase that was long overdue - I went in knowing exactly what I wanted, that particular vehicle wasn't on the lot but John and Jason located it quickly for me. T More

by codon638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Hudson
Sep 25, 2012 -

Jannell Ford of Hanover responded

On behalf of our entire team I'd like to thank you for taking the time to share this recommendation here! We would be delighted to assist you in any way we can with your new vehicle. John and Jason will be thrilled to learn that they were able to exceed your expectations! Please don't hesitate to call or email if there's anything we can do. Best, Bill Roderick | General Manager wroderick@jannell.com

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