Jannell Ford of Hanover

Pleasant Experience Purchased 2016 Escape from this dealership in a comfortable no pressure environment. Would definitely recommend this dealership to others. Paperwork Purchased 2016 Escape from this dealership in a comfortable no pressure environment. Would definitely recommend this dealership to others. Paperwork was quick and easy and car features were thoroughly explained. More

Great customer service Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a Mike met us at the door, he was friendly, not pushy, and answered all our questions, the Car was ready and delivered faster than we expected, it was a great experience More

Used car purchase No sales pressure, good prices comparable to other dealerships for same model car and mileage. Happy with dealership! Nice salesman, good warranty-F No sales pressure, good prices comparable to other dealerships for same model car and mileage. Happy with dealership! Nice salesman, good warranty-Ford certified used car, car cleaned and registered for pick-up in a couple of days. More

Jack Bresnahan and the whole crew were so kind As a recent buyer I was so happy with the deal made. I drove the truck home on the same day with a remarkable fair trade value. The transaction was As a recent buyer I was so happy with the deal made. I drove the truck home on the same day with a remarkable fair trade value. The transaction was quick and easy on such a unique vehicle. Thanks to Alex and Jack and crew for making this experience remembberable! More

I'm definitely a Raving Fan! Purchased a 2016 Fusion Titanium from this dealership. I would highly recommend Jannell for anyone looking to purchase a Ford dealership. There was ab Purchased a 2016 Fusion Titanium from this dealership. I would highly recommend Jannell for anyone looking to purchase a Ford dealership. There was absolutely NO high pressure, lies or hidden anything. The purchase process was easy and our salesperson Charlie was knowledgeable about his product and answered all of our questions. The sales manager Eddie was a pleasure to deal with and Joanne in financing made all the paperwork quick and easy. I was impressed with how professionally Charlie reviewed the vehicle when we took delivery. He ensured we were comfortable with all of the features of our new automobile. More

Job well done. I usually feel sick when I go to a car dealership. Not so at Jannell. From the moment I started dealing with Joe, the attitude was not "what do I ha I usually feel sick when I go to a car dealership. Not so at Jannell. From the moment I started dealing with Joe, the attitude was not "what do I have to do I get you in this truck" but instead "how can we serve you". Everyone went the extra mile to make me, my wife, and even my son comfortable around the process. Even though I was prepared to buy a truck off the lot without navigation, Jay overheard me talking to Joe and right away found one for me at another dealership with what I wanted. He didn't have to do that and I wouldn't have known. Kathy was a true professional to deal with as well. Thanks to the team for all of your efforts. More

THIS IS MY FOURTH TRUCK I HAVE BOUGHT WITH THEM THIS IS MY FOURTH TRUCK I BOUGHT AT JANNELLE AND I ONLY DEAL WITH BILL PELLAGRINI AND I LOVE SEAN IN SERVICE. I WOULD RECOMMEND THIS DEALERSHIP EVERYD THIS IS MY FOURTH TRUCK I BOUGHT AT JANNELLE AND I ONLY DEAL WITH BILL PELLAGRINI AND I LOVE SEAN IN SERVICE. I WOULD RECOMMEND THIS DEALERSHIP EVERYDAY OF THE WEEK More

Fast, experienced service with good people. Good, fast and professional service with friendly people. They were willing to work within my budget and make me feel comfortable with my purchase as Good, fast and professional service with friendly people. They were willing to work within my budget and make me feel comfortable with my purchase as well as helping me close the deal quickly. More

Service Dept. has been outstanding! Jannell's service department has been excellent!. Extremely efficient, fast turnarounds and great communication. Fees have been very reasonable. It's Jannell's service department has been excellent!. Extremely efficient, fast turnarounds and great communication. Fees have been very reasonable. It's refreshing to not be pressured into services that may not be totally necessary. When you check-in/check-out, you are treated with respect and they go above and beyond to answer your questions and address any of my concerns about my vehicle. Shawn in service has been great. Love the e-mail communication as well. More

A Pleasant Experience The person I dealt with at this dealership was not pushy or overbearing. He listened to my needs and helped me feel comfortable with my decisions. The The person I dealt with at this dealership was not pushy or overbearing. He listened to my needs and helped me feel comfortable with my decisions. The same goes for the finance person, she helped to make it a very easy transaction. I would definitely recommend them to my friends. More