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Jannell Ford of Hanover

Hanover, MA

4.9
1,353 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,353 reviews

April 09, 2014

Jannell Rocks Jannell Ford provided great service and a fair price for my trade-in. I plan on going there for all future purchases. -Keep it up guys! More

by stoomy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Vito Umbro
Apr 10, 2014 -

Jannell Ford of Hanover responded

Thank you for leaving us such a great review and on behalf of Edward and Vito we are elated to hear that you had a wonderful experience at Jannell Ford! With your helpful feedback, we are able to continue to move out business in the right direction. We are happy to give you a fair value for your trade and hope that you enjoy your new Ford. We look forward to the day you visit us again! Bill Roderick | General Manager wroderick@jannell.com

April 03, 2014

Felt I was treated very fairly by a friendly group. Got a good price for my new F-150. Process was quick and was given a good trade-in amount. More

by user393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Clark, Edward Clark
Apr 04, 2014 -

Jannell Ford of Hanover responded

Thank you for taking the time to leave us a review, we are thrilled to hear that you had a good experience with our team. We look forward to seeing you in the future! Enjoy your new F-150! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

April 01, 2014

Happy with Jannell Ford of Hanover The service department took the time to figure out the issue with my car and did not take the easy way out by just saying they couldn't find anything More

by lizodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2014 -

Jannell Ford of Hanover responded

Thanks so much for your leaving us a review, we appreciate your feedback! Glad to hear that our Service Department was up to your expectations! We look forward to seeing you in the future. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

March 31, 2014

Went to the dealership to look at a specific car that had Went to the dealership to look at a specific car that had been traded in.We test drove with Tom Deiana,sat down with Tom,and the general manager Will More

by PhilPotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2014 -

Jannell Ford of Hanover responded

At Jannell Ford, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that you had a good experience with our team and we look forward to seeing you in the future! Enjoy your vehicle! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

March 30, 2014

Everyone at Jannell Ford was knowledgeable and able to answer my questions or direct me to someone who could, immediately. The car I got is beautiful and certainly seems to be a good deal so far!!! I ne More

by hynesl29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Kathy Mulvehill, Vito Umbro
Mar 31, 2014 -

Jannell Ford of Hanover responded

I would like to thank you personally on behalf of everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate your kind words and generous recommendation. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

March 27, 2014

Great Friendly Service Great service, very courteous and friendly. Explained everything, gave me a breakdown and even stayed open late to make sure my car was done that day! More

by Dmolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Gill
Mar 31, 2014 -

Jannell Ford of Hanover responded

Thanks so much for your leaving us a review, we appreciate your feedback! Glad to hear that our Service Department was up to your expectations! We look forward to seeing you in the future. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

March 26, 2014

I went into this dealer looking to get out of my truck for a car with a lower payment. I originally went in looking to purchase a used car until the dealer pointed out that with all the rebates on a new c More

by sb617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joanne Hudson
Mar 26, 2014 -

Jannell Ford of Hanover responded

I would like to thank you on behalf of our entire team here at Jannell Ford for taking the time to leave us your review. We appreciate your generous recommendation! We glad to hear that you had a positive experience with us and we hope that you enjoy your new vehicle! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

March 25, 2014

I went into Jannell Ford to look at the possibility of purchasing a new car. I was promptly greeted by Mike Silva who was very attentive to my needs in a car. At that time Eddie Clark appraised my trade a More

by dowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Joanne Hudson, Vito Umbro
Mar 26, 2014 -

Jannell Ford of Hanover responded

Thank you so much for taking the time to leave us a review, we are thrilled to hear that you had a good experience with our team. It is great to hear that Mike and our team were able to help you with your new Focus! We look forward to seeing you in the future! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

March 14, 2014

We ended up buying a different brand of vehicle because of spouse's preference, but I have previously purchased from this dealer. Very pleasant environment, family run. Charlie Williams is a terrific sales More

by demickd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charlie williams
March 10, 2014

I went to the dealership to test drive a 2012 Ford Edge I had seen online. I was greeted immediately by Vito Umbro who was most helpful. After discussing what I was looking for along with my price range an More

by whitmanbh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Joanne Hudson, Vito Umbro
Mar 11, 2014 -

Jannell Ford of Hanover responded

Congratulations on your 2012 Ford Edge! That is an excellent vehicle and I know it will bring you happiness for years to come. Also, thanks for the 5-star review! I will be sure to pass along your kind words to Eddie and the rest of our team. They will love knowing they have another happy customer! Take care and we will look forward to working with you again down the road. Best, Bill Roderick | General Manager wroderick@jannell.com

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