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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

March 06, 2018

Oil Change and State Inspection Everything went very smoothly. The wait time was a little shorter than expected, and all the staff were very professional and friendly. Always a great More

by toyotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rank
March 05, 2018

A bit disappointed. One of the items that I really wanted to be fixed was not double checked. The lock on my driver's side door doesn't work. They replaced the key batt More

by lisa.bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name of the Service Employee but it's not on the list. He was very polite.
March 04, 2018

Great people I have always been impressed by the customer service here. The people are great. I do wish every visit did not take two hours though. More

by Ilovetoyotas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
March 03, 2018

First and only stop! I made a last minute decision to go car shopping after yet another terrible experience at the dealership where I bought my current car. I intended to More

by LisaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex O Grady, James Birch
March 03, 2018

Friendly Service I appreciated the friendly service and my car was done faster than I had expected. It's great to have the lounge to work in while I'm waiting to have More

by Amy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service advisor was Scott Blankenship.
March 02, 2018

Great Customer Service Great customer service and friendly and educated expert service staff also.Huge inventory and easy access location in northland love it Thanks will co More

by Nadeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Anselmo
March 02, 2018

Best car buying experience ever! The sales staff is amazing! Everyone was very helpful and worked to get the paperwork finalized in a quick efficient manner and me on the road in my More

by Shan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McFadden, Rena Roberts
March 02, 2018

Poor time management I took my car first thing in the morning. To me that means that my car should be one of the first cars they look at (it's called taking turns). No on More

by dunkin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Borgman
March 01, 2018

Quick oil change and tire rotation I came in for my ToyotaCare service and the work was completed in just a half hour. As always the customer lounge was very comfortable and helpful. More

by kcsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fischer
March 01, 2018

Tire rotation John explained the problem with the alignment. Saman was called in and took care of having the protective coating put on the car. They were very prof More

by Collins,C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saman Zhalah, John Juarez
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