Jay Wolfe Toyota

3rd car I have bought here. they are great to deal with! Fadil is always very caring and professional. He doesn't try to sell me all the cars I cant afford. He is not pushy at all! He listens and does the be Fadil is always very caring and professional. He doesn't try to sell me all the cars I cant afford. He is not pushy at all! He listens and does the best he can to get me what I need for the price that works. I will always go through him! More

Efficient Toyota Care Visit Greeted in a friendly manner and the wait was not too long for my Toyota Care visit. My only recommendation to improve is that they didn't explain wh Greeted in a friendly manner and the wait was not too long for my Toyota Care visit. My only recommendation to improve is that they didn't explain what the details of the service were. It was on the invoice...and I should have asked. That evening, my husband asked me what services they performed...I didn't know for sure. More

Always a great time Exceeds my expectations in all areas and with the employees I have dealt with. And Tony Civella is a great asset to the company too. Cecil Exceeds my expectations in all areas and with the employees I have dealt with. And Tony Civella is a great asset to the company too. Cecil More

Camry brake fluid and tire rotation Assistant service manager Gabe went over what services were recommended for my 2012 Camry that only has about 18,000 miles on it based on time, rather Assistant service manager Gabe went over what services were recommended for my 2012 Camry that only has about 18,000 miles on it based on time, rather than mileage. More

Great Dealer Lost the key FOB to our new Toyota Prius! They say it happens a lot! Need a NEW system to not lose them again! Dealer Lost the key FOB to our new Toyota Prius! They say it happens a lot! Need a NEW system to not lose them again! More

Easy car buying I recently purchased a pre-owned 2015 Rav4 from the dealership, my salesperson was Jessica Eisman. The entire process was relatively painless and onl I recently purchased a pre-owned 2015 Rav4 from the dealership, my salesperson was Jessica Eisman. The entire process was relatively painless and only briefly negotiated on price for my ancient trade. I do recommend the dealership at least based on my purchase, which by the way was cash so I didn't have to deal with financing, except to the extent that a credit check had to be run. More

They simply don't care I had my car stolen and once the police found it, I had it taken to Jay Wolfe Toyota because that's where I'd purchased it. The estimate that they gav I had my car stolen and once the police found it, I had it taken to Jay Wolfe Toyota because that's where I'd purchased it. The estimate that they gave my insurance was to rekey my car and detail it for $387.61. They said that everything else wrong with my car was basic maintenance repairs. When I picked up my car, they hadn't bothered to even so much as scrape the snow off my windows. The interior detail job that my insurance paid for wasn't done nor had they even given the courtesy car wash they say comes with all service work. I mean, the freaking marker stuff from the tow lot was still on my windshield. The service dept was closed so I was able to get a random sales person to scrape my car. I asked a sales manager if he knew why my new key didn't have a fob. He told me that not all keys come with a fob. My question then was...well why didn't the service member (Gabriel, I think) add that to the estimate to my insurance?? Who wouldn't want a fob with their key especially if it was stolen with the car AND the insurance was paying for it? Even if you didn't know that it was taken, why not at least ASK? Because they simply don't care. Anyway, so I drove my car home and noticed that my brakes were worse than they were before. I called Legends Toyota to make a Saturday appt to replace my key fob and to look at my brakes. The service manager there told me that my brakes were so bad that they were metal on metal and that, legally, they'd have to have me sign a waiver if I elected to not have them serviced. Can you believe that?! Jay Wolfe KNOWINGLY gave me back my car with NO BRAKES and no warning about the condition of my brakes. No mention of a waiver, no estimate, NOTHING. Why? Because THEY SIMPLY DON'T CARE. More

Awesome This is my first car and I just love the service that they give, so friendly and they explain everything in detail. I will go back! This is my first car and I just love the service that they give, so friendly and they explain everything in detail. I will go back! More

Concern about inside frost lines on rear window. Randy Borgman, Wolfe Service Rep., made sure the rear window issue was addressed, removed & re-positioned, as well as providing a loaner car during th Randy Borgman, Wolfe Service Rep., made sure the rear window issue was addressed, removed & re-positioned, as well as providing a loaner car during this process. More

great experience Facility and staff were fantastic from top to bottom. We felt right at home, no pressure and no silly games. We will definitely be back and recommend Facility and staff were fantastic from top to bottom. We felt right at home, no pressure and no silly games. We will definitely be back and recommend Jay Wolfe to our friends. More