Jay Wolfe Toyota
Kansas City, MO
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Very helpful and even walked me to my car when finished! The service advisor was very friendly and helpful, even walked me to my car when my car was finished with service. Also, gave me all of the informatio The service advisor was very friendly and helpful, even walked me to my car when my car was finished with service. Also, gave me all of the information I needed to replace a damaged tire that was not in stock at the time. My wait time was not very long today and I appreciate the fresh fruit available while you wait! Thank you More
Every thing was fine and perfect very good service and behaviour. good price. talkrd nice. very helpful and friendly. consult for more services. So nice in talking and behaviour. Than very good service and behaviour. good price. talkrd nice. very helpful and friendly. consult for more services. So nice in talking and behaviour. Thanks a lot. More
Tony Toy Tony was one of the nicest service people I have ever dealt with!! I will be back here again!! Fast service very courteous and they even washed my ca Tony was one of the nicest service people I have ever dealt with!! I will be back here again!! Fast service very courteous and they even washed my car! Paula Berry More
Amazing I'd like to thank my service rep who actually was so respectful, greeted me wonderfully, and did his best at the fastest rate possible. He was running I'd like to thank my service rep who actually was so respectful, greeted me wonderfully, and did his best at the fastest rate possible. He was running all the time to finish our work and let us go on our way. He was amazing. Thank again for your hard work. When we showed up he ran to our car and got the door open for me and asked me how he can help us. Very nice job More
concerns Darrell Gear listened to my questions and concerns about the use of some of the options and fully explained everything so that I could easily understa Darrell Gear listened to my questions and concerns about the use of some of the options and fully explained everything so that I could easily understand how to use them. More
Was ignored at checkout Stood waiting for my turn and was ignored as others were called from another room and checked out prior to me before I was even acknowledged. Check in Stood waiting for my turn and was ignored as others were called from another room and checked out prior to me before I was even acknowledged. Check in with John was fine and he was helpful and friendly but left never wanting to return. More
Appointment for oil change Our appointment for a mere oil change was at noon, and we arrived a few minutes early (11:55 am). We were there waiting for over an hour and a half w Our appointment for a mere oil change was at noon, and we arrived a few minutes early (11:55 am). We were there waiting for over an hour and a half which surprised me, but the service department was thorough and professional and answered any questions we had. We just didn't think an appointment would take that long. Very nice staff...immaculate facility! More
Amazing. I’ve never had a smoother car buying process than I have with this dealership. Olivia was speedy with answering all of my questions and setting me up I’ve never had a smoother car buying process than I have with this dealership. Olivia was speedy with answering all of my questions and setting me up with an appointment with Alex. When I arrived Alex already had everything set up and was very organized so there was very little wait time. Both Alex and James were very detailed in helping with the car buying process as well as letting me know the benefits to the warranties and parts about the vehicle I was purchasing. The dealership had a very friendly atmosphere and I felt comfortable with everything. I have already recommended this dealership to a lot of members in my squadron. More
Great service! My Camry was due for routine maintenance, but I also had a couple of questions about winter maintenance, and John patiently answered them hen I checke My Camry was due for routine maintenance, but I also had a couple of questions about winter maintenance, and John patiently answered them hen I checked in. When my car was ready to pick up, Jason gave me a quick, positive update about my car's service before I left the dealership. I truly appreciated both men taking time to talk with me before and after my service appointment. More
Trading in for a Two Eco I had an excellent experience with Alex O'Grady and the Jay Wolfe team. Good value on my 2016 Prius and got what I wanted, the Prius Two Eco. Willing I had an excellent experience with Alex O'Grady and the Jay Wolfe team. Good value on my 2016 Prius and got what I wanted, the Prius Two Eco. Willing to negotiate and make the deal happen; went the extra mile. More