Jay Wolfe Toyota
Kansas City, MO
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Car Service Randy helped me and made me very comfortable. The service was performed on time and completed on time. Everything that was done was explained and acco Randy helped me and made me very comfortable. The service was performed on time and completed on time. Everything that was done was explained and accounted for. More
Fan Whistle repair We received excellent service from Randy Borgman. He tried to correct the problem himself if it was a simple fix. When it wasn't, the warranty cove We received excellent service from Randy Borgman. He tried to correct the problem himself if it was a simple fix. When it wasn't, the warranty covered the fan replacement and we were only 24 hours without my car, When I picked up the car, he was using wax to fix a "bruise" on the side of it. More
Excellent customer service backed up by helpful knowledge. I always encounter exceptional service and experienced knowledge every time I encounter services for my vehicle with John Juarez. I cannot say enough I always encounter exceptional service and experienced knowledge every time I encounter services for my vehicle with John Juarez. I cannot say enough good things about Jay Wolfe Toyota and the man who not only logs me in to the system, and connects my vehicle to a service person, but the kindness and attention he gives to my vehicle to keep it in great condition on the road. From my first experience with this dealership several years ago, along with buying from this dealership, the service department and John Juarez, I have been sincerely impressed with their genuine interest at every encounter.. More
Great experience! I got great service from Samantha Stoops by email, including a good offer. Gregory Saragusa did a great job to complete the sale. He gave me all the i I got great service from Samantha Stoops by email, including a good offer. Gregory Saragusa did a great job to complete the sale. He gave me all the information I requested, was very reliable, friendly and patient. All in all, it was a very good experience. More
Great Service Love the personal service received from Randy Borgman. He always treats us like family, and we know if he recommends work on our vehicle, we know tha Love the personal service received from Randy Borgman. He always treats us like family, and we know if he recommends work on our vehicle, we know that we can trust him. More
BEST CAR DEALER EVER! Without a doubt, Jay Wolfe is the best automotive company I have ever dealt with. They always go above and beyond what is expected. Great sales staff Without a doubt, Jay Wolfe is the best automotive company I have ever dealt with. They always go above and beyond what is expected. Great sales staff and a great service department. If you are looking for a new Toyota don't bother going anywhere else. More
They live service I have dealt with so many service centers around the KC area. Jay Wolfe continues to exceed my expectations. The service managers are very responsiv I have dealt with so many service centers around the KC area. Jay Wolfe continues to exceed my expectations. The service managers are very responsive, helpful and knowledgeable. More
Saman was very helpful, informative, respectful, professional, as was Dustin in Finance. I knew what I wanted when I came to the dealership so that made the was very helpful, informative, respectful, professional, as was Dustin in Finance. I knew what I wanted when I came to the dealership so that made the process more efficient. More
Financial Dustin in financial did an awesome job explaining the car warranty and assisting us with our financial options. He was very professional and made it Dustin in financial did an awesome job explaining the car warranty and assisting us with our financial options. He was very professional and made it easy to understand. More
Overall Good Service Appointment was timely, service completed in timeframe quoted (actually a little quicker). The only small issue was I waited about 10 minutes to get Appointment was timely, service completed in timeframe quoted (actually a little quicker). The only small issue was I waited about 10 minutes to get a service person to check me out as David had apparently clocked out to lunch just as I arrived but Randy took care of me quickly once we realized David was out. And I did see this morning that my hood had not been closed all the way, fyi. More